VOLUME 20, NO. 2, 2013


CONTENTS FEATURES


1 Hiding in Plain Sight Andrew J. Nelson and Suzanne Mulvee


6 The Clout of U.S. Hispanic Mall Shoppers John Connolly


11 E-commerce: Weighing the Impact on Bricks and Mortar Hermann J. Kircher


14 Opportunities Abound for Global Retailers Michael Moriarty


20 Construction Costs Rising in Emerging Markets Gary Emmett


27 A Decade of Change in Italy’s Shopping Centers Francesco Terra


34 Mall Branding for Success Alan Robertson


39 The Challenge of Tracking Canadian Demographic Change Douglas Norris


TOOLS OF THE TRADE


43 The Triple Bottom Line Tool Janet Hammer


VIEWPOINT


48 Is There Really a New Retail Paradigm? Michael P. Niemira


I N T E R N A T I O N A L C O U N C I L O F S H O P P I N G C E N T E R S


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