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TRAINING, JOBS AND SKILLS


Balfour Beatty Rail Renewals


BBRR’s head offi ce is in Redhill, Surrey, while its training facilities are at Hoo Junction in Kent and Broxbourne in Hertfordshire. It delivers track safety (Sentinel) training and assessment, technical training, signalling and electrifi cation skills training.


The latest NSARE inspection report says: “Balfour Beatty Rail Renewals is a good supplier of training to its own personnel and to a small number of employees from other client companies. The planning and delivery of training and assessment is undertaken in a rigorous and effi cient manner. The company is fully compliant with Sentinel requirements.


“The provider has made very good headway in reviewing its training since the last inspection and in addition to the traditional courses now delivers the innovative F1 and ‘Assert to Recert’ training programmes.


“Learners’ pass rates on their short training programmes are outstanding at just over 99.7%. The standard of training is outstanding and learners respond well to the very professional way in which training is delivered.”


Chloe Tucknott, organisation development manager for BBRR, told RTM: “We were delighted with the overall result and the specifi c comments on some of our programmes.”


She explained that in Q1 2012, the company began a two-year transformation project. Tucknott said: “That involved restructuring our team, redefi ning our vision and our success measures. Our aim is to be industry-leading in inspiring and developing our people to deliver excellence.


“We started it prior to the NSARE inspection, as we were aware that the way in which we developed our people required a different approach.”


She described the recent inspection as “constructive, supportive and informative” and added: “All of the inspectors were respectful and genuinely interested in supporting our improvement.”


Tucknott told us: “We are over halfway through the transformation programme now and have several signifi cant achievements, including the introduction of innovative development programmes F1 and ‘Assert the Recert’ and an industry-unique simulation facility. We have much left to achieve and the NSARE result has fuelled our commitment to do so.”


FOR MORE INFORMATION


The full inspection reports can be found at www.nsare.org


Extract from the BBRP inspection report


• The overall quality of provision at Balfour Beatty Rail Projects is outstanding and fully complies with Sentinel requirements.


• Training is of the highest quality and includes an appropriate balance of practical skills and theoretical knowledge, which leads to very high pass rates.


• The quality of provision is outstanding. Trainers’ wealth of experience and inclusion of variety of learning activities built into training sessions ensures that learners gain a clear understanding and achieve competency. Facilities at the Sandiacre training centre are excellent. A welcoming,


friendly atmosphere is created thus ensuring learners are confi dent enough to raise any concerns and ask questions for elements of the training that they had limited experience of. The trainer displayed empathy with learners when feeding back following assessment, providing additional opportunities for learners to demonstrate their understanding and competency.


• Leadership and management are outstanding. The Learning and Development manager has galvanized all team members together ensuring that signifi cant progress in developing and implementing integrated high quality systems to meet the existing and future needs of the business are fully in place.


rail technology magazine Aug/Sep 13 | 19


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