12 INSIDE AAHA
We’re Listening E
very month, AAHA receives numerous calls, emails and social media messages from members, nonmembers and pet
owners. Here are those that stood out recently. Dr. Michael Seimer (Suburban Animal Clinic, Columbus, Ohio) called to suggest AAHA include a template for press releases on
aahanet.org. Great suggestion, Dr. Seimer! We’ve added a free press
release template to our website for accredited practice members. Visit
aahanet.org/Accreditation/Press_Release to access it.
Cheryl Akers (Arrow Service Group, Phoenix, Ariz.) sent in 31 individual registration forms for AAHA Phoenix 2013 that totaled $7,400. They included staff from 17 nonmember hospitals. Errin, an AAHA Member Service Center representative, called Akers and informed her that she could save money on the conference registration by signing up the technicians and assistants as AAHA members. Akers agreed, saving the group of hospitals nearly $200. She told Errin how much she enjoys the AAHA conference, and that Arrow Service Group of Animal Hospitals attends every time it is held in Phoenix. Thank you, Cheryl Akers! We hope you and your team enjoyed this year’s conference!
Angie Shirley (Porter County Pet Clinic, Valparaiso, Ind.) recently emailed Jane, an AAHA practice accreditation coordinator, regarding her clinic’s recent re-evaluation and said, “We found the process helpful and well- organized. We look forward to the next accreditation when we will be in our new building! Our layout and limited space made some of the standards difficult or even impossible. I really appreciate AAHA’s effort to help us be the best we can be. Both the positive and negative comments were good to share with the entire team. I truly take pride in our accreditation. We worked really hard to meet as many standards as possible, and we have a team who truly cares. It’s rewarding to be appreciated for our team’s dedication to both our practice and our patients.” We’re so glad your experience was so beneficial! Looking forward to seeing your new building!
Our “I Choose AAHA” campaign was launched on Feb. 1 and has received many positive comments and shares on our various social media networks. Some of our followers have shared why they choose AAHA:
“We choose to be AAHA to raise
ourselves to a higher standard of care and ensure our clients that their pets are in great hands.” —Mueller PMC (via Twitter)
“I choose AAHA because they have designed standards that make sense, not knee-jerk reactions to lawyers by state regulators. And, because my patients benefit, and it helps us stay organized!” —Peter M. Rule (via Twitter)
“I choose AAHA hospitals for my pet’s care because as a 28-year veterinary practice manager and consultant, I only want this standard of care for my pet family.” —Debbie Boone, Ccs CVPM (via Facebook)
Tell us why you choose AAHA! Upload your photo to Facebook (tag us!) or
Twitter (#IChooseAAHA), or email us at
marketing@aahanet.org.
Trends magazine, April 2013
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