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Discover The Advanced, Refined An It’s what the inbound telephony and customer


Imagine the ability to bring unique solutions to the highly demanding inbound telephony market. Now consider the benefits of doing so, without any infrastructure investment!


Mike Wilkinson T


he new Myriad 2 Application Programming Interface (API) from Kcom gives you immediate access


to the extensive functionality of the most sophisticated inbound telephony solutions in the market.


Our software positions you as a highly flexible provider able to offer unique, bespoke solutions to your customers. With Myriad 2 API, you can fully integrate propositions within your own internal systems,


giving you full control of your product roadmap with the freedom to create your own look and feel.


Minimum time to market Our APIs are written using open source coding, maximising flexibility and minimising your time to market; no matter whether you are using an in-house team or out-sourcing. It means you have the power to deliver innovative, creative solutions that your competitors would have difficulty replicating. For your customers, it


28 COMMS DEALER AUGUST 2012


means you can provide solutions that are bespoke, cutting-edge, cost-effective and delivered fast!


Fast, responsive and cost-efficient Myriad 2 has been developed from the success of Myriad 1, the real-time, Platform as a Service, inbound call management solution from Kcom. Myriad 2 retains all the benefits of its predecessor with a host of advanced features that make it even more sophisticated, responsive and empowering than ever before. Whilst


traditional portals require weeks or months of notice to make changes to your customers’ inbound services; by using Myriad 2, these changes can be implemented within minutes.


Unlimited product capacity, minus the network investment Working with Kcom gives you the best of both worlds: the ability to create unique and compelling propositions, with no network investment. Myriad 2 has been developed to allow your propositions


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