FEBRUARY / MARCH 2012 VOL 31 ISSUE 1 DEPARTMENTS
04 Editor’s Notebook 06 Intelligence: News 07 Intelligence: About People 13 Intelligence: Mx Reg Log 43 Column: Leading Indicators 44 Column: PAMA Prose
COVER STORY Hawker Beechcraft 14
24 20
A new focus on service at Hawker Beechcraft is paying off with new facilities, product-wide aircraft-upgrade programs and enhanced technician training.
On the cover: Hawker Beechcraft is focusing on customer service and support and the results are impressive. Cover image courtesy of Hawker Beechcraft.
Preventive and Predictive Maintenance
Dale Smith looks at the old ways, the news ways and the next gen of preventive and predictive maintenance.
Realization Realization’s critical chain project management (CCPM) software is being used by the likes of Delta TechOps, Lufthansa Technik and the military. Learn why in this story by Charlotte Adams.
28 Airbus Corporate Jet Center
32 36
32 Staying Evergreen
Evergreen Maintenance Center has new ownership and a new CEO. Will this MRO thrive in the desert? Irish Ways
Newly-born Dublin Aerospace hopes to build on their two-year successes.
36
Airbus is banking on their French flair and focus on fashion to lure high end clients to their VIP completions center in Toulouse as Thierry Dubois learned in a recent visit.
REPAIR CENTER DIRECTORY
2012
Our 2012 Repair Center Directory is included in this issue. See our back cover flip issue for alphabetical listings and location listings for MROs around the world.
RCD
US Publisher Daniel Brindley ASI Publications Ltd
US Publishing Office Address: 5590 N Diversey Blvd #209 Milwaukee WI 53217
46 Column: Legal Spin 49-50 Classified
EDITORIAL Editor-in-Chief Joy Finnegan
jfinnegan@avmain-mag.com
European Contributing Editor Thierry Dubois
news@avmain-mag.com Contributing Editors Charlotte Adams
James Careless Jason Dickstein David Doll John Goglia
David Jensen Ramon Lopez Douglas Nelms Dale Smith
David Schober
ADVERTISING/ BUSINESS Publisher/Owner Adrian Broadbent, +34 91 804 2577
abroadbent@aerospace-media.com Sales Director (USA) Daniel Brindley, + 1 414 967 4997
dbrindley@avmain-mag.com Sales Director (International) Jina Lawrence, +44 (0) 20 8669 0838
jinalawrence@avmain-mag.com
DESIGN/PRODUCTION Cavich Creative, LLC.
mail@cavich.com 703-992-7086
www.cavich.com
SUBSCRIPTIONS
maria@asi-mag.com
CLIENT SERVICES Administration Maria Hernanz Reyes,
maria@asi-mag.com
LIST RENTAL Statistics Jen Felling,
(203) 778 8700,
j.felling@statlistics.com
REPRINT PARTNER The YGS Group 717-505 9701 x100
www.aerospace-media.com
CATERGORIES ENGINES
GENERAL AVIATION TECHNOLOGY COMMERCIAL PRODUCTS/ TOOLS BUSINESS JET SPECIAL REPORT MILITARY AFTERMARKET
Aviation Maintenance (ISNN 1090-221X) is published bi-monthly by Aerospace & Security Media Ltd, 5590 N Diversey Blvd APT 209 Milwaukee, WI 53217. Ap- plication to mail at Periodicals postage paid at Milwaukee, WI and additional mailing offices. POSTMASTER send address changes to Aviation Maintenance 5590 N Diversey Blvd APT 209 Milwaukee, WI 53217. The editor welcomes articles, engineering and technical reports, new product information and other industry news. All editorial inquiries should be directed to Aviation Maintenance; Email:
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