FEATURE ST. LUKE’S
artificial heart and working to improve left ventricular assist devices (LVADs) and other heart pumps. This dedication to advancing heart care is well-known - for the past 20 years, the Texas Heart Institute at St. Luke’s Episcopal Hospital has been named among the nation’s top ten heart and heart surgery centres by U.S. News & World Report.
NOT ONLY CARDIOLOGY In addition to its stellar cardiovascular care, St. Luke’s Episcopal Hospital has been recognized for its excellence in many other areas. In 2011, St. Luke’s was ranked among the nation’s best in Gastroenterology, Geriatrics, Endocrinology, Heart and Heart Surgery, Kidney and Urology by
U.S.News & World Report. Designated a Stroke Center of Excellence and a Neuroscience Center of Excellence by NeuStrategy, Inc., St. Luke’s is the only designated Center of Excellence in the Houston area, and one of only four in Texas. The NeuroScience Center at St. Luke’s has received international acclaim for its advanced imaging, interventional and surgical capabilities, particularly with the Artis zeego device, which is used to treat complex neurovascular disease. Last year St. Luke’s opened its
Radiation Therapy and CyberKnife facility, becoming the first Houston provider of CyberKnife Robotic Radiosurgery. This non-invasive approach treats intracranial tumors, cancerous and non-cancerous tumors anywhere in the body with great accuracy. An improvement over traditional and Gamma Knife surgery, CyberKnife offers treatment with no incisions, anesthesia or recovery period. It provides an option for patients
diagnosed with previously inoperable or surgically complex tumours.
A HOMEAWAY FROM HOME Serving the needs of international patients and their families, St. Luke’s International Patient Center (IPC) understands that visiting a hospital, especially in a foreign country, can be stressful. That’s why the IPC team is ready to assist 24 hours a day, 7 days a week, 365 days a year, with: Physician appointments and hospital scheduling Travel and airport assistance
patients are greeted at the airport by a representative who speaks their language and helps them through customs and baggage claim. Transportation to and from the airport is available upon request Ground and air ambulance transfer coordination Hotel reservations and/or long-term housing Interpretation and translation services International caregivers are fluent in more than 20 languages and sensitive to the needs of patients from diverse cultures Daily visits from patient representatives to identify special needs Non-medical assistance Recommendations of world-class shopping, dining, cultural attractions, beauty and check-cashing services Financial advisors will assist patients with any international banking or wire transactions; pre-registration/admission and discharge process; insurance verification; and billing services. Our commitment to body, mind and
spirit includes caring for the patients’ physical, as well as their emotional, needs. Support services are available to assist with understanding hospital procedures, staying in touch with family members, and receiving spiritual guidance from your faith of preference. As part of our mission, St. Luke’s and
THI works to assure a positive hospital experience for international patients and their family members by bridging cultural and language differences, providing personal support and accommodating service requests. We remain committed to providing exceptional service and Faithful, Loving Care® to our patients, both in the local community and in communities around the world. ■
AH
MORE INFO To find out more information about our International Patient Services: Call +00 832-355-3350, fax +00 832- 355-3002 or send us an email at
international@sleh.com
Arab Health Show Issue 2012 163
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