Comment from the British Institute for Learning & Development
13
uble dip?
being able to position what we can do and how it adds value in that context.” A perhaps more controversial idea was to remove L&D from the umbrella of HR. Anecdotally, some delegates felt lumped in as a subset of a subset being positioned on the peripheral rather than being a central cog in the future direction of an organisation. Solution possibilities began to straddle more than one problem arena. ‘Engagement’ provided a quick and dirty link between proving worth in the bottom line as well as in the people sense. Speaking the language of all stakeholders may seem common sense, but still needs to be constantly addressed. Jargon is endemic in all professions. There is a need to use the clients terms and language (whether internal or external clients). In that way, it might be more possible to engage all the staff to drive exceptional performance. End users and ‘coal face’ personnel could drive conversations about the most appropriate key performance indicators.
There was a concern flowing from this that most L&D concentrated on ‘managers and leaders’. Yes, there was agreement on the need to develop at that level, to carry out their responsibilities effectively. Mike Muir, L&D Manager of Mencap, went further: “We need to ask ourselves, what about the staff below manager level? They may be faced with just mandatory or pure functional training without the same opportunities to realise their true abilities. Talent management programmes may well be addressing this to some extent, but I still think this area of untapped potential remains untapped until there is generally a slight change of focus for learning and development.”Extending this idea to include businesses getting more involved in education to inform young students about relevant life skills could help to complete the circle. Mike Crabbe of ATIL saw a central role for BILD in both lobbying and acting as a conduit for this. n
Profile
Phil Hawthorn is managing director of one Step Ahead and a trustee of the BilD. for further information visit
www.onestepaheadtraining.co.uk or
www.thebild.org
Visit the BilD’s Professional Development Zone at the World of learning on 27 & 28 September 2011 at the NeC Birmingham. for more information see page 27.
Learning Magazine
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68