FROM THE EXECUTIVE DIRECTOR


Accredited members


Total income Income per veterinarian


Number of transactions per active client


New clients in 2009 Average transaction charge


Average medical services transaction charge


Net income before owner compensation (per full-time employee owner)


$1,283,768 $501,874


4.0 534


$120 $134


$230,932


Nonaccredited members


$991,085 $472,653


3.6 464


$110 $115


$200,847


Nonmembers $800,000


$411,240 3.5


419


$101 $110


$169,960


by showing accredited member practices rated higher in several key areas than both nonaccredited and nonmember practices. As you review this information, consider how it would affect your bottom line over several years. What is the value of one new client who may have multiple pets requiring your expertise? “The AAHA accreditation keeps


my practice current. I know that my practice will be just as vital the day I retire as it was the day I graduated. It gives my staff a sense of purpose to their careers, and they are proud to work here. I started to join AAHA in the ’80s, but a colleague said that, with all the new technology, it would eventually become too expensive to be accredited. I joined anyway in 1990 and have not found this to be true; AAHA allows us to choose what we do and then makes sure we do it well!” —Fred Tambling, DVM, Barboursville Veterinary Clinic, Barboursville, W.Va.


“We went into the accreditation


process not knowing all that much about it and were intimidated by the fact that it was so standards-driven; we’re a very laid-back kind of a prac- tice. We pride ourselves on being very flexible, and that could have been a very tedious and frustrating time for us,” said Jennifer Jevens of Upstate Veterinary Specialists. But Jevens


Trends magazine, September 2011


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