OUTSOURCINGISSUE 29
COCA-COLA FEMSA SIGNS $100m IT DEAL
in the world in terms of sales volume, has signed a fi ve-year technology outsourcing services contract to build and manage an HP Converged Infrastructure. The new services and infrastructure
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support the company’s Latin American growth while providing better service and lower costs. The agreement adds more than $100 million to HP México’s existing Coca-Cola FEMSA relationship, which began in 2000.
HP and Coca-Cola FEMSA will consolidate 348 locations to a single data centre in Mexico and migrate business- critical SAP applications and server monitoring and management to HP ‘Best Shore’ locations in Brazil and Argentina, which combine HP’s technology portfolio with global delivery expertise to give clients greater fl exibility and cost effi ciencies while minimising risk. HP security services will be provided from HP Best Shore global delivery centres in Costa Rica. HP will continue to manage Coca- Cola FEMSA’s technology infrastructure supporting its Latin American operations in Argentina, Brazil, Colombia, Costa Rica, Guatemala, Mexico, Nicaragua, Panama and Venezuela.
“After experiencing sustained growth across Latin America, these additional efforts to centralise and standardise will give us the support we need to fi nd new opportunities to put beverages in the hands of the Latin American people,” said Hector Calva, Coca-Cola FEMSA chief information offi cer. “HP knows our business and industry well. With the team’s extensive experience in data centre consolidation, we will have the technology foundation and support critical for our growth plans and future success.” HP will continue to provide data centre and storage services to manage and support Coca-Cola FEMSA’s data
oca-Cola Fomento Económico Mexicano SA (FEMSA), the largest public bottler of Coca Cola products
centre environment. HP provides server management to host more than 650 midrange servers and backup and restore services for disaster recovery. The agreement also includes international and regional telecommunications carrier management services in addition to network management services for the company’s local and wide area network (LAN and WAN) environment. HP also provides enterprise application hosting services for Coca-Cola FEMSA’s SAP platform and will move to dedicated support. In addition, HP will continue to deliver
Workplace Services for Coca-Cola FEMSA’s 14,500 desktop and notebook PCs, handheld devices, printers and servers as well as moving to a dedicated Spanish and Portuguese service desk for employees using these devices.
Coca-Cola FEMSA will consolidate its data centre on an HP Converged Infrastructure using HP Superdome 2 servers and Integrity BL860c i2 server blades running HP-UX v3, HP StorageWorks enterprise virtual arrays, HP StorageWorks XP24000 and P9500 disk array enterprise class storage systems, and HP Data Protector software for backup and recovery. Each is intended to improve reliability and effi ciency in the consolidated data centre.
HP Agility Alliance partners, including SAP and Microsoft, will provide additional tools, technologies and resources to HP in support of the new Coca-Cola FEMSA deal.
LAFUMA CUTS INVOICING COSTS
Lafuma Group, a French-based specialist in outdoor, mountain and surfi ng equipment and clothing, has selected Esker for the automation and outsourcing of customer invoices 300,000 invoices a year across its seven brands (Lafuma, Millet, Eider, Oxbow, Killy, Ober and Le Chameau). Prior to implementing the Esker
solution, each company within the Lafuma Group managed the processing of over internally. Today, the Esker solution retrieves invoice data generated by the Cegid business application Orliweb, creates the invoice according to the identity of the Lafuma Group brand, and sends it, either in paper format via one of Esker’s mail production facilities, or in
electronic format. For paper invoices, the Esker mail facilities in France and Spain process and print Lafuma invoices at the facility closest to the recipient’s address, enabling Lafuma to benefi t from the lowest postal rates. “Esker solutions enable us to improve our productivity and to benefi t from reliable customer invoice tracking. The 30-35% percent savings achieved on postage costs, the grouping of invoices and the decrease in the number of envelopes used, deliver strong return on investment. The adoption of electronic invoicing by our customers should also allow us to achieve additional savings,” said Olivier Salivet, Lafuma director of information systems.
MARCH/APRIL 2011 RETAIL TECHNOLOGY
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