Editorial Director
Ana-Maria Valente
anamaria@dictum.co.za Publication Co-ordinator Queenie Masiza-Sangweni
queenie@dictum.co.za
Admin / Advertising Director
Ornella Trinco
ornella@dictum.co.za Advertising/Marketing Marlene Bilewitz & Associates
careersuccess@dictum.co.za Head: Finance & HR Guida Morais
finance@dictum.co.za
Subscriptions & Client Liaison Thandi Mtshali
subs@dictum.co.za Graphic Design
Dictum Design and Digital
design@dictum.co.za Printing United Litho, Bert Groenewald, Tel: (011) 402 0571
Volume 24 • Issue 1 2011
Get involved in Green Office Week™ 18 - 21 April 2011
Features
8 Special Feature – It’s not only receptionists who need telephone skills – Michelle MacKenzie advises
The Company CareerSuccess is publilshed by
Dictum Publishers (Pty) Ltd 13 Allum Road, (adjacent to Eastgate and Park Meadows shopping centres) Bedfordview P. O. Box 751735 Gardenview 2047 Gauteng, South Africa Tel (011) 616 7401 Fax (011) 616 3244 E-mail:
careersuccess@dictum.co.za www.dictum.co.za Opinions expressed in any article do not necessarily reflect on the publishers. All submissions to Career Success are subject to editorial change to suit the style of the magazine. Manuscripts and illustrations are accepted on the understanding that no liability for loss or damage is borne by the publishers. Contributions should be typed double- spaces, four to eight pages in length and be accompanied by a photograph of the contributor. The right of reproduction of any article or other matter published in Career Success is expressly reserved.©
28 Knowing that you don’t know - avoiding the know-it-all syndrome – Paul Bridle explains how
Special Events
10 Green Office Week – your toolkit to make it easy for you to participate 16 Boss of the Year function – 2010 pictorial review 18 CareerSuccess interviews Lerato Mosiah Boss of the Year 2010 26 CareerSuccess interviews Debbie de Jager PA of the Year 2010
Ideas & Techniques
2 Eds Memo – Staying motivated requires your daily attention 4 News, views and reviews 24 P&S – Having difficulty deciding what and what not to persevere with? 26 ICAP – What is in store for Office Professionals? 28 Brain Fun – Your leisure page
careersuccess • issue 1 1
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