77
Gaming Results: Market Share Per Operator 2009
SJM
Sands China Galaxy Wynn MPEL MGM TOTAL
40 30 20 10 0
Sep 31% 20% 10% 14% 17% 7%
100%
Oct 31% 24% 12% 12% 13% 8%
100%
Nov 32% 21% 12% 12% 13% 9%
100%
Dec 31% 22% 13% 17% 12% 7%
100%
Jan 30% 22% 10% 13% 16% 9%
100%
Feb 32% 20% 10% 15% 14% 9%
100%
Mar 34% 20% 11% 13% 13% 8%
100%
Apr 33% 21% 11% 14% 13% 7%
100% 2010
May 32% 20% 11% 16% 14% 7%
100%
Jun 30% 22% 10% 17% 13% 8%
100% Jul
32% 19% 12% 15% 15% 7%
100%
Aug 29% 20% 13% 14% 16% 8%
100% SJM Sands China Galaxy Wynn MPEL MGM
Sep 31% 19% 12% 12% 16% 9%
100%
Sep 2009 Oct 2009 Nov 2009 Dec 2009 Jan 2010 Feb 2010 Mar 2010 Apr 2010 May 2010 Jun 2010 Jul 2010 Aug 2010 Sep 2010 *Figures are rounded to the nearest unit, therefore they may not add exactly to the rounded total.
Under pressure T
he main source of work pressure for local casino staff in Macau is handling rude customers, according to a survey released by the Macau Federation of Trade
Unions. The second main source of pressure is second-hand smoking. The study noted that 78.2 percent of the 372 respond-
ents felt that they were working under pressure, the media reported. Among the pressure sources identifi ed by the survey
were the need to pay extra attention to their work; the long shift hours causing muscle pains; working on shift; and the lack of job promotion opportunities. Some casino workers were identifi ed by the survey as not
being able to handle pressure in a positive way. From the total number of respondents, 8.6 percent said they used alcohol to deal with work pressure, while 5.1 percent admitted they used drugs for the same purpose. A total of 12.4 percent of respondents said they gambled
to deal with work pressure. At the end of the second quarter of 2010, the gaming
sector had 43,870 employees, down slightly by 0.2 percent year-on-year. Among the employees who are directly related to betting services, 18,684 were dealers, up by 3.3 percent year-on-year. Overall, in June 2010 average earnings (excluding bonus-
es and allowances) of full-time employees in the gaming sec- tor rose slightly by 0.9 percent year-on-year to MOP15,390.
In June 2010, average earnings of local dealers rose by 3.6 percent over June 2009 to MOP13,590 (US$1,699), offi cial data shows. At the end of June 2010, the number of vacan-
cies in the gaming sector increased substantially by 74.0 percent year-on-year to 628, with 174 for dealers needed for the gaming tables.
OCTOBER 2010
Rude clients are main cause of work stress for Macau’s casino staff
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