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including import functionality, container create coupons that give percentage or fixed-
tracking, and booking-in diary. value-amount discounts, free despatch, or a free
Before signing
product. Coupons can be tied to redemption
Financial management criteria such as order subtotal amount or
JunctionMCR includes a full set of financial purchase of a specific product.
a contract,
modules, including nominal ledger, sales
ledger, and purchase ledger, with options to
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real-time credit-card processing and
take the time
use project accounting, cost accounting, and validation. If there is a problem with a credit-
tracking of fixed assets, with multidimensional card transaction, the customer can be notified
financial reporting. immediately rather than via a follow-up email
to carefully
The system supports multicurrency and or a phone call.
multicompany requirements. There is full
define your
support for VAT, Canadian GST, and US
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promotions engine, for creating highly
sales tax (including integration with CCH traceable email campaigns, affiliate
requirements
CorpSystem and Vertex). programmes, and other external links
There are flexible sales commission management. Detailed reports display shopping
management and reporting tools, plus returns behaviour and return on investment.
so that you can
accounting. The system has a journal load
utility, integrated bank reconciliation for The system also supports search-friendly URLs;
map out in
customers’ cheques, and bank- and credit-card the same campaign management and coupon
settlement reconciliation. management as JunctionMCR; a “smart”
Thanks to the basic Dynamics/AX shopping trolley that displays taxes, P&P, and
advance how to
foundation, JunctionMCR gives you the tools real-time order totals; and reuse of previous
to track employee information, including despatch addresses and payment information,
meet them
payroll data, positions, skills, absences, and with a one-page checkout option for one-click
benefits, as well as administering recruiting order management.
and professional development programmes, A product attributes tool kit allows you to
including training and competency mapping. design templates to define custom product
attributes that can be applied to products or to
information readily available. You can easily JunctionEOD styles within a product, so that you can easily
track all customer activity, including warranty JunctionEcommerce on Demand is a software- define attributes about the item to display on
claims, returns, and other customer requests. as-a-service (SaaS), hosted solution, fully your web page. An example of attributes could
You can also log customer issues and manage a integrated with JunctionMCR for real-time be a video the customer can play when the
workflow for problem/issue resolution. cross-channel order management, with support product is reviewed. The attribute contains the
for the following: formatting and design of the video player you
Warehouse and wish to use. This attribute would then be linked
supply chain management
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geographic load balancing to support web to items that have videos, and you would select
JunctionMCR includes a comprehensive set servers at several geographic locations for the specific video file to use for each product.
of tools to manage complex warehouses and better reliability and performance. JS claims
despatch processes, including manifesting, EDI that websites using Microsoft’s .NET framework The numbers
(for b-to-b), and despatch quality checks, so perform 10 times better than comparable sites Built on an object-oriented integrated
most JS users don’t need a separate warehouse built using ASP or ColdFusion technologies. development environment, the JS suite has
management system to handle these functions. a three-tier architecture that can support
Wireless functionality supports integration
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smart search functionality with guided thousands of concurrent users. Minimum cost
with radio-frequency (RF) devices for directed navigation, an advanced full text search engine, for the system is around £100,000, with the
item put-away, directed replenishment, picking, and support for spell-checking with a bespoke average installation running around £300,000.
stock transfers, and cycle counting. You can dictionary. Seven companies in the UK, including
manage stock at the level of the warehouse, Dabs.com and Freemans Grattan Holdings,
the location, the lot, or the serial number and
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unlimited product categories. An item can currently use Junction Solutions, with the
optimise space usage by strategic classification be linked to as many categories as needed smallest client processing 500 orders a day and
of warehouse zones and areas by aisle, rack, to ensure that customers find what they are the largest averaging 40,000 orders a day.
shelf, and bin. looking for. Using product-groups functionality, One final thought: By definition, the AX
Available-to-pick orders can be filtered you can create suggested cross-sells and upsells architecture supports customisation for each
by item, carrier, single-line orders, customer or create product affinity groups to show company (although some MCR users need
group, and required date; maximum number of shoppers other items they may be interested in little or none). In case you may require it, take
lines or orders to pick can be specified. Picking based on the purchases of customers who had the time to carefully define your requirements
methods, which can be RF/handheld or paper bought the currently selected item. before signing on, so that you can map out in
based, include wave, trolley, and carton picking advance how to meet them.
as well as direct despatch.
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customisable product detail pages. You can
JunctionMCR lets you automatically plan determine which elements, such as product
your supply chain across multiple warehouses information, technical specs, videos, and Ernie Schell is director of
and stores. Stock replenishment can be based multiple images, are displayed on the pages.
Marketing Systems Analysis
on a combination of minimum/maximum, These pages can also be linked to suggested
and the author of The Guide to
period of supply, forecasted demand, safety products.
stock, and user-defined time fences. You can
Catalogue Management Software,
manage procurement from multiple suppliers,
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flexible coupon engine, enabling you to UK Edition.
32
Catalogue e-business www.catalog-biz.com
ceb175.indd 32 7/11/09 13:10:31
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