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Contact: City Link marketing team, marketing@city-link.co.uk Speciality: postal and parcel carrier; residential and business
Year founded: 1969 deliveries for nonaccount and account holders in the UK and
Parent company: Rentokil Initial worldwide
Speciality: postal and parcel carrier to residential and business Number of staff: approximately 9,000 staff in the UK
addresses Number of depots and locations: more than 150 locations
Number of staff: 5,500 nationwide
Number of depots and locations: 86 nationwide Turnover: DHL Express global revenue for 2008 was
Turnover: £350 million €13.6 million (£14.8 million)
Average daily volume: 320,000 parcels Average daily volume: N/A
Peak daily volume: 500,000 parcels Peak daily volume: N/A
Maximum weight of packages accepted: unlimited Maximum weight of packages accepted: 31.5kg per parcel;
Company profi le: A premium express delivery company, City Link anything more than that up to 100kg can be transported but
provides a full cage sortation system, a secure network for the incurs a surcharge
shipment of premium and high-value goods, and local customer- Company profi le: DHL’s extended delivery hours up to 9pm and
care teams at every depot. “redelivery by appointment” (three free delivery attempts) ensure
a high proportion of successful deliveries (99.95 percent).
CitySprint
Address: 58-62 Scrutton Street, London EC2A 4PH DPD UK
Tel: 08707 510076 Address: Roebuck Lane, Smethwick, West Midlands B66 1BY
Website: www.citysprint.co.uk Tel: 0121 500 2500
Contact: Lee Pearce, lpearce@citysprint.co.uk Website: www.dpd.co.uk
Year founded: 2002 Contact: Nancy Reid, PR manager, nancy.reid@geopostuk.com
Parent company: Bolt Holdings Year founded: 1970
Speciality: parcel carrier to residential and business addresses Parent company: La Poste
Number of staff: 326 Speciality: parcel carrier to residential and business addresses
Number of depots and locations: more than 30 throughout the UK Number of staff: 4,200
Turnover: £44.2 million Number of depots and locations: 42 depots across the UK and a
Average daily volume: 7,000 bookings national sortation hub in the Midlands, with central departments
Peak daily volume: 8,000 bookings in a separate Midlands location
Maximum weight of packages accepted: unlimited Turnover: N/A
Company profi le: CitySprint caters for organisations, large or small, Average daily volume: N/A
requiring same-day, next-day, or timed courier delivery services. It Peak daily volume: N/A
offers both standard and bespoke solutions tailored to specifi c Maximum weight of packages accepted: 31.5kg, though heavier
industry needs. parcels can be delivered via “special services”
Company profi le: DPD invested £56 million in what it describes as
Collect+ the UK’s most technologically advanced sortation hub. It credits
Address: Eldon Way, Crick Industrial Estate, Crick, Northants NN6 7SL an innovative culture and a dynamic use of technology for its
Tel: 01788 824088 retention of customers in the telecommunications, entertainment,
Website: www.collectplus.co.uk and retail sectors.
Contact: Lee Jackson, lee.jackson@collectplus.co.uk
Year founded: 2009 eCourier.co.uk
Parent companies: joint venture of Home Delivery Network and Address: Cityside House, 40 Adler Street, London E1 1EE
PayPoint Tel: 0845 145 1000
Speciality: parcel carrier for residential deliveries and returns Website: www.ecourier.co.uk
Number of staff: 10 Contact: Jay Bregman, founder, jay@ecourier.co.uk
Number of depots and locations: 2,000 (4,500 by Christmas) Year founded: 2003
Turnover: N/A Speciality: postal and parcel carrier to residential and business
Average daily volume: N/A addresses
Peak daily volume: N/A Number of staff: 35 offi ce-based staff
Maximum weight of packages accepted: 10kg Number of depots and locations: one
Company profi le: Collect+ is a new parcel service that allows Turnover: £6 million
customers to have their orders delivered to local stores and Average daily volume: 1,500 jobs
collect them when convenient. It also offers a returns solution. Peak daily volume: 2,000 jobs
Maximum weight of packages accepted: 750kg for same-day in a
DHL Express UK single vehicle; unlimited for next-day services
Address: Orbital Park, 178-188 Great South West Road, Company profi le: eCourier was recently ranked 53 on the Sunday
Hounslow TW4 6JS Times Microsoft Tech Track 100 league table of the fastest-
Tel: 0844 248 0555 growing technology companies in the UK. It achieves its aim of
Website: www.dhl.co.uk using technology to change the fundamentals of the industry
Year founded: 1969 through a tracking system that provides real-time location visibility
Parent company: Deutsche Post DHL to the client.
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