Sponsored by
ONEPOST
s the UK’s leading provider of annum on 24 mailings of between 50,000
A
independent postal advice and and 450,000 catalogues.
management, ONEPOST has
*
A marketing agency has saved around
entered its fi fth year of trading £20,000 on more than 100 mailings
with pride in a number of (including postcards and catalogues) in the
achievements. past year. Quantities range from 4,000 to
Established in 2005, in readiness for the 32,000 items.
liberalisation of the postal market on 1st
*
A garden supplies retailer saves around
January 2006, ONEPOST has grown from just £40,000 on six mailings per annum, with
three employees and three customers to 48 quantities ranging from 300,000 to 1.7
employees and more than 300 active customers. million items.
During this time, postal savings for clients are in
*
A gift supply company saves £80,000 per
excess of £5 million. In 2009 alone its customers annum on six mailings of between 500,000
are expected to make a collective saving of £2.5 and 1.1 million catalogues.
million.
Most of the staff are based in Portishead, ONEPOST is able to provide solutions to its Graham Cooper
Bristol, whilst the sales team work remotely all ever-growing customer base across a wide range
over the United Kingdom. of industry sectors including charities, mail Mail™ is the wholesale equivalent to Royal
The team’s unrivalled experience and order and home shopping, publishing, travel, Mail’s retail product Sustainable Mail™.)
expertise of postal management ensure that leisure, and fi nancial services. In the fi rst six months, ONEPOST has
customers benefi t from knowing that whatever helped its clients make additional postal
the rules and whatever changes there are in the Complete process management savings of more than £50,000, just by using the
postal market, ONEPOST is helping them to ONEPOST’s service doesn’t stop there. Not only Responsible Mail™ product.
achieve the best possible solution. does it source the best possible postal solution, Managing director Graham Cooper says, “We
are delighted with the response to our recent
environmental initiatives—including client
seminars and a research white paper—and are
pleased that we can now see some action taking
place. Our fi gures for April to September mean
that’s an additional 6.5 million items of mail
being mailed in an environmentally friendly way.”
Satisfi ed customers
Earlier this year ONEPOST carried out its
fi rst piece of customer satisfaction research.
The survey, conducted independently by
TCS MarketStudy, found that 90 percent of
customers said their main satisfaction came
from the cost savings they had been able to
make, with speed of delivery being recognised
by 25 percent.
Sophisticated software but it also manages the implementation When asked what they felt ONEPOST
ONEPOST uses a unique, in-house-developed with the postal operators. Clients can enjoy performed best in, 98 percent cited the
software system that enables clients to get the the benefi ts of working with a number of company’s postal market knowledge, 86 percent
very best value from their postage budgets by organisations without having to manage any its customer service, and 84 percent its personnel.
accessing the pricing and service profi les from a relationships or arrange any logistics. One client stated, “I had diffi culty believing
range of solutions and operators in the industry. that ONEPOST can do all they claimed, but
These profi les compare the various options Sustainability they can.”
including specifi c size, weight, quantity, fall to Environmental issues are high on the agenda The Catalogue Exchange/ECMOD Supplier
earth, and service requirement for each job. By for the direct mail industry, and ONEPOST has of the Year (Delivery Services) Award is the
feeding in client data the software compares all embraced the requirement for action in this latest achievement in the ONEPOST portfolio.
the latest available information and then selects area with a range of initiatives to help educate Graham Cooper says, “We set out in 2005 to
the best possible combination for despatch of companies sending large volumes of mail. be able to offer alternatives and competitive
mail. ONEPOST can therefore confi dently and Launched in April, Responsible Mail™ is rates to customers and provide the best advice
accurately provide clients with the option that a Royal Mail wholesale service that provides for their mailing campaigns. We are
provides the optimum service and cost. customers with the opportunity to benefi t from delighted that our clients took the
Some examples of the savings ONEPOST has lower postal costs by sending environmentally time to nominate us as best supplier
helped clients achieve: friendly direct mail. Responsible Mail™ is and that we won!”
*
A fi rework supplier saves £2,500 on an available to companies that meet set criteria
Telephone: 0800 138 2551
annual mailing of 500,000 catalogues. covering improved sustainability, minimised
Email: info@onepost.co.uk
*
A mail order company saves £80,000 per waste, and increased recyclability. (Responsible Web: www.onepost.co.uk
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