Property drum Magazine JulyAug 2009

Letting Agents, did you know...
• An Agent deals with 3 billing queries per property per year.
*
• Utility queries are the single biggest administration headache.
*
• A typical call to an energy provider takes 21 minutes.
*
The Good News is we have the Total Solution...
• We deal with all energy billing issues once a
property is transferred.
**
• We have friendly, helpful account managers
handling your calls.
• We resolve 96% of Billing Issues within 48 hrs.
• All calls are answered in person.
Hallmark in association with Scottish and Southern Energy have
developed a service for the residential lettings market to provide
solutions to the problems suﬀered within the lettings industry
as a result of de-regulation.
Hallmark products now beneﬁt over 1000 letting agents,
to ﬁnd out more about how we can help your business,
call us on 0800 458 1523.
vice has enabled us to take control of
THE UK'S LEADING UTILITY MANAGEMENT PARTNER
“
the ser
managing tenant utilities allowing us to finitely
manage this traditionally difficult area thoroughly.
FOR THE LETTINGS INDUSTRY.
It has also saved us a lot of administrative time,
plus the customer service provided by
Hallmark has been excellent.
powered by
Sally Lawson, Lawsons
”
FREEPHONE VISIT US
0800 458 1523 www.hallmarkcorporate.com
**
This relates to all billing from Scottish and Southern Energy. * Research Source: HCS Survey May 2009
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