Hazard management
and then assume the job is done. But without issuing new guidance, providing suitable training, identifying the persons responsible and reviewing the process, there is no assurance that the new process is operating effectively. Suitable implementation plans, reviews and audits are vital, as is acting to make appropriate changes based on the findings of subsequent reviews.
Useful tools
Organisational charts are a useful tool in the risk manager’s arsenal. These help to indicate clearly all roles and responsibilities, to ensure clear lines of communication and, most importantly, ownership of systems and procedures. Without ownership, there is often no review and no control. Below is an everyday example of risk management in play. Company A understands that electrical
faults cause fires and there is a statutory requirement to ensure all equipment is safe and fit for purpose. Therefore to ensure equipment is safe, it must test its electrical systems. Company A employs Electrical Contractor B to carry out a fixed installation inspection covering 100% of its installation. Tick – risk managed? The above example represents a common situation whereby the company in question has identified a potential hazard and then tried to mitigate the risk. However, in doing so, it has potentially created even more issues and not resolved the main one – it has not
rectified any issues that have been identified from the inspection and has outsourced the issue to a third party without any oversight. So what does risk management best practice look like? 1. Company A carries out due diligence and ensures that it is employing a competent contractor which is third party approved and has a good history of carrying out fixed installation inspections in Company A’s industry (Company A requests proof of competency). Company A also ensures that the electrical contractor has indemnity insurance in place and correct levels of coverage. Company A follows the same due diligence process for Electrical Contractor C to carry out any remedial works identified by Electrical Contractor B (note that typically the same contractor will be appointed to carry out both the inspection and remedial work). Company A directs Competent Employee D to oversee the works through to completion and review, and to be the main point of contact for everyone involved in the works.
2. Company A appoints Electrical Contractors B and C, and requests a method statement and risk assessment covering the work to be completed, prior to arriving on site.
3. After arriving on site, Company A inducts Electrical Contractors B and C into Company A’s health and
FOCUS
www.frmjournal.com APRIL 2018
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