Large flat TV screens on the workshop wall keep technicians informed.
“Also, we can download information on a daily, weekly or monthly basis and see if revenue targets are being met and take appropriate action. Ultimately, if the wheels or tracks aren’t turning, we aren’t earning.”
Colour-coded information
The bookings board screen again has colour-coded information, with the left hand side headed in yellow (bookings) and the right hand side being headed orange (off-hires). If the booking is in colour then this immediately helps to identify a potential problem. Pink means that priority must be given to the machine to check it over and sign
Hire desk personnel have two computer screens displaying the real-time fleet information.
it off for a forthcoming hire, while orange shows that the unit is off-hired and is required for a future order. Red highlights that the machine has an open breakdown or LOLER inspection pending. If the booking is green there is a potential conflict as this machine is out on hire.
The system can also be accessed on a mobile phone or tablet for out-of-hours enquiries. “Additionally, we have taken the system to a next stage whereby the digital tee cards are replicated into another two-colour status highlighting items which are encumbered by way of finance agreement, and those which are unencumbered. Where the forward booking date is on the hire board, or the asset status board, the booking figure is replaced with the number of remaining months of finance. The system puts us back in overall control and we can adapt it further if necessary, perhaps by adding tools and smaller equipment.
“The whole system was produced by and for us, and is available for sale to other hire companies. Clements Plant & Access Hire dates back to 1965 and I am glad that we are still able to innovate.”
• 02476 474849
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