REAL-TIME SOLUTIONS TO REAL-TIME CHALLENGES


February’s Worldwide ERC® Frankfurt Mobility Summit blazed with energy. Its atmosphere reflected both the reinvigorated aspirations that a new year brings and the novelty of a new format and venue for the German financial capital. Fiona Murchie reports on how the Worldwide ERC’s global summit series stay ahead of changes in global mobility.


picture. That is, the urgent need to work together on the significant challenges facing international organisations and the management of talent in the short term – Brexit and slower global growth – and the long term – the shifting axis of economic power and demographics. Among the timely challenges focusing


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delegates’ minds and the Worldwide ERC’s agenda for the day was the role of technology. The marketplace reflected the future of global mobility, with a great range of platforms on display at the demo kiosks. The show was a valuable opportunity


to help organisations understand how to transform their mobility systems and processes, improve efficiency, increase engagement with end-user corporate managers and their employees and families, and help companies keep costs under control.


TACKLING HARD ISSUES WITH SOFTWARE Certino was among them, demonstrating its shadow payroll platform. The system automates and manages the process, enabling large organisations to make substantial annual cost savings. Slow manual processes can be replaced by automation, which reduces costs and


obility professionals took time out from their daily trials on 8 February to concentrate on the bigger


minimises tax compliance risks, explained Richard McBride, founder and managing director. Going-There’s (GT) Global Tracker App,


which won the Relocate Global technological innovation award in 2017, continues to solve three major headaches for HRs who also find themselves managing business travel and international assignments: immigration breaches, tax compliance and locating employees in an emergency situation. As Liam Brennan, CEO of GT Global


Tracker explained, many companies have a fragmented approach to managing business travellers. However, by focusing on the traveller, the necessary data to drive taxation and immigration compliance is there. He recommended mobilising internal colleagues to secure elements of their budget to find the data that can flow back to their units and better help them with their compliance obligations. Be seen to be proactive, rather than responding to transgressions and harness the changing political environment to mobilise your team, he suggested.


THE ROLE OF IT IN THE CURRENT UNCERTAINTY With the terms of Brexit still unclear, a question mark over any future reciprocal 90-day travel visas between the UK and Germany and banks relocating from London softening their stance on commuting, technology of this nature could


be a reputation-saver for HR and global mobility teams charged with tracking and monitoring commuting employees. For seasoned global mobility


professionals and those new to managing global mobility, Ineo Global Mobility’s technology platform offers the necessary features to ensure compliance, cost control and data that forward-thinking companies need to support their mobility programmes. Such platforms also enable global mobility and HR to plan for the future responding to the business needs of their organisation, as well as market and currency changes in different regions.


BRINGING DESIGN-THINKING INTO GLOBAL MOBILITY TO BOOST EMPLOYEE EXPERIENCE Similarly, Deloitte was on hand to highlight the importance of the employee experience by placing the user at the centre of mobility. Curating the mobility journey around the employee’s needs to deliver consistent and high-quality experience is critical, the consultancy explained. Identifying the challenges is essential,


as is listening to all the mobility users, including employees, services providers and business leaders. Ongoing measurement is also critical and involves instant feedback using a range of devices, from portals and chatbots to pulse assessments and surveys, apps and wearables.


38 | RELOCATE | SPRING 2019


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