What’s New: Customer Focus Passion, experience and commitment
Founded in 1999, Customer Focus Software has established itself as the number one provider of technology solutions to the promotional product industry.
W
support teams only a phone call away, itʼs no wonder the company is trusted by thousands of people throughout the country.
ith Customer Focusʼ cutting edge, cloud-based software and dedicated UK based
Nothing demonstrates this better than placement in CF SEARCH, the industryʼs leading search portal. By choosing this industry renowned tool youʼll be sure to maintain your presence at the forefront of your customers minds.
Services range from providing customers with the industryʼs most widely used and only carbon balanced catalogues, to product sourcing tools. Customer Focus also offers the most sophisticated technology solutions available. However, what separates the provider from its competitors is the tailor-made approach that has been adopted. Customer Focus understands that no two companies are identical, and as such will often require a bespoke package. So, if youʼre a supplier or distributor Customer Focus has the solution to elevate your business to the next level.
Speaking volumes
Utilised by over 450 distributors nationally, Spectrum has cemented itself as the industryʼs most popular end user catalogue and software package. Boasting a print run of over 70,000 copies and annual sales of £100 million, the figures quite literally speak volumes. As any supplier knows, in this industry itʼs all about getting exposure, fortunately this is just one of the areas in which Spectrum excels. By featuring in one of these catalogues youʼll be getting your products in front of the masses, up close and personal.
www.printwearandpromotion.co.uk
Sourcing, selling and promoting Distributors, Customer Focus can assist you in sourcing, selling and promoting your products. Through the providerʼs experience of working with suppliers and distributors alike, the team has identified key areas of the industry where growth can be optimised. Imagine being able to show potential customers virtual samples at the click of a button. With any of the providerʼs Spectrum packages youʼll get this ability as standard. All three come complete with Technologo, an online designer and visualisation tool. This industry leading technology integrates with your website and allows customers to instantly personalise your products, on-screen. Simply upload your logo of choice and see realistic virtual samples in real time with any method of customiation. This service is so highly regarded that approximately one to 1.5 million virtual samples are created every month. Saving the promotional product industry millions of pounds per year, as well as helping to protect the environment. Customer Focus also offers an artwork redraw service. If youʼre struggling with the quality of the artwork supplied to you
by your client, just send your artwork files and the team will return them within 24 hours, in a format that works for you.
Outside the box
The team at Customer Focus is forever thinking outside the box to develop new and innovative business solutions. This year the team brought you Collaborative, a bespoke service unlike any other. Customer Focus knows its customers and understands that not every business has the resources available for a full scale, round the clock marketing operation. Which is why the provider is offering access to its own team of experts. For a small fee per month, Customer Focusʼ in-house marketers and designers will work with you to develop anything from e-shots and flyers, to social media posts and more. Like you, the team will do whatever it takes to ensure your business reaches its full potential. Customer Focusʼ passion, experience and commitment has been the driving force behind its success so far. But the company is not stopping there. By continuing to work with the industry leaders and hiring the best talent in their respective fields, Customer Focus aims to accelerate its growth into 2020 and beyond, maintaining its hard-earned reputation as the UKʼs first choice within the promotional products industry.
www.customerfocus.com December 2019 | 45 |
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