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G2E PREVIEW Zitro set to exhibit latest innovations at G2E


At booth 4449, the company will showcase its latest innovations designed to drive revenue growth and player engagement.


Z T


itro will exhibit its new product lineup at the upcoming G2E Las Vegas, to be held October 11-13 at the Venetian Expo. With a philosophy of providing high


quality products and the most reliable service and technology, Zitro will unveil a diverse portfolio of gaming products that are the result of the hard work and commitment of its team and leadership. Zitro’s reliability, first-class support and constant drive for innovation have been the key to the company’s success, because Winning is not about luck! “The company is proud to be part of the


world’s biggest gaming industry event during a period of exciting growth in the tribal gaming market, thanks to the efforts of our team, and the trust operators have placed in our


profitability though state-of-the-art gaming products. Among the novelties, Zitro will showcase a diverse lineup of games featured on the 4 different GLARE form-factors. “Over the past year we have focused on


products,” said Derik Mooberry, CEO of Zitro USA. “We are looking forward to meeting with customers and friends at G2E, as well as sharing our latest innovations”. Zitro promises a series of exciting surprises


and products that will see the light of day for the first time in Las Vegas. These latest innovations demonstrate how operators can benefit from brilliant ideas and increase


creating new and high-quality products that will revolutionize the gaming industry. Innovation is our growth engine, and the entire team is excited to showcase our new gaming content coming to market.” added Derik Mooberry, CEO of Zitro USA. “G2E Las Vegas will be the undisputed


evidence of Zitro’s determination and commitment to become one of the world leaders in the gaming industry and, I have no doubt, that thanks to the talent and determination of our team, the goal is getting closer and closer”, concludes Johnny Viveiros Ortiz.


Agilysys brings new approach


to assist hospitality New digital and mobile software helps overcome staff shortages and more; see demo in Innovation Lab at G2E


he global gaming industry saw record revenue in 2021 and is expected to do so again with industry analysts estimating revenues of $747.9 billion in 2022 and predicting as high as


$876 billion by the year 2026, according to the Global Gaming Industry study posted by ReportLinker in July. However, as patrons return in record numbers, owners, operators and management teams are struggling to staff enough positions to serve them. Close to 6.2 million U.S. hospitality workers lost their jobs in 2020 due to pandemic shutdowns, and many of these workers have left the industry permanently or retired. According to a survey by job search site Joblist, half of U.S. hospitality workers surveyed said they would not be returning to the same jobs they held before the shutdowns, and one-third said they are no longer considering working in hospitality. The combination of continued staff shortages and increased guest demand is accelerating the development of inventive and quick-to-deploy technology solutions to close this gap. At the G2E (Global Gaming Expo), Agilysys hospitality experts will host an Innovation Lab session on Tuesday, October 11 at 2:00 p.m. that will reveal real-world


44 OCTOBER 2022


examples of new mobile, on-demand and kiosk-based software solutions that casino resorts and other properties are deploying with immediate guest-pleasing and revenue-driving results. G2E is the largest gaming and entertainment


event in North America. The event will be held at The Venetian Expo in Las Vegas October 10-13, and will host hospitality industry professionals from all over the world. In addition to its Innovation Lab session, Agilysys also will showcase its software Experience Enhancers™ Collections that extend Agilysys’ property management systems (PMS), point-of-sale (POS) solutions, and inventory and procurement (I&P) solutions to amplify Return on Experience (ROE) for both guests and staff. ROE measures how technology creates more engaged and empowered staff members as well as guests that return more often, spend more, and leave stronger reviews. ROE covers longer-term returns gained by ensuring every experience at every touchpoint avoids disappointment and creates a champion. Built to improve ROE through a variety of staff and guest experiences, Agilysys’ Experience Enhancers Collections enable property operators, management companies and owners to maximize the emotional


and empirical returns derived from unifying advanced technology across their operations. “As those of us who serve or work in this industry know, hospitality is a zero- disappointment business,” said Ramesh Srinivasan, president and CEO for Agilysys. “Even one negative experience among a dozen positive ones can provoke a patron to leave a negative review or tell others about their disappointment. That is why we collaborate with our customers and other thought leaders in hospitality and gaming to continuously understand what guests and employees value most so we can design and deliver software that optimizes those experiences across a property and over time. We are finding that new digital, mobile and self-service technologies are proving to be game-changers for many properties, elevating guest satisfaction and revenue while reducing employee stress.” Casinos and resorts interested in actions they


can take to elevate guest service despite staffing constraints can see demonstrations in Agilysys’ G2E Booth #3800 and learn more in the Agilysys Innovation Lab session on Tuesday, October 11 at 2:00 p.m. Those who participate in booth demonstrations will have the chance to win a $250 Amazon gift card.


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