INDUSTRY UPDATE


New Feature Update Boosts PJH Partners Portal™ Functionality P


artners Portal™ (www.partners.pjh.uk), PJH’s class-


leading online sales channel, has received yet further feature updates with the addition of a new Order Tracking facility as well as a new Product Spares section. The new Order Tracking feature allows


retailers to follow their order from placement through to delivery, allowing information such as order status and the ability to track the delivery vehicle en-route to drop-offs, for greater communications and customer satisfaction.


The new Product Spares feature has been


introduced to provide greater after sales support to all PJH bathroom, appliance, sink and tap products including spares support backup to enhance PJH’s recent Aftercare Package investment in its RefleXion own-brand of shower enclosures and trays. The spares section is extremely easy-to-use, offering exploded product diagrams as well as reference numbers, which makes the identification of spares, simple and quick, avoiding errors or incorrect part selection. Speaking about the new level of functionality


added to PJH Partners Portal™, Sally Hough, PJH’s Multi-Channel Marketing Manager, said: “The two new features further enhance the appeal and usability of the PJH Partners Portal™, which continues to grow as a revenue channel month-on-month. The Portal is being continually updated and the addition of the order tracking and spares functions makes it even more convenient and the ‘go-to’ place for all PJH products.” PJH Partners Portal™ has quickly established


itself as the PJH customer’s preferred ordering and account management platform, with new features and functions being added all the time, directly in response to customer feedback as well as in order to provide the ultimate on-line customer experience. To find out more about the updated PJH Partners Portal™, contact PJH.


0800 8 77 88 99 www.partners.pjh.uk


BA is the latest company to join the BiKBBI T


he British Institute of Kitchen, Bedroom & Bathroom Installation


(BiKBBI) is delighted to welcome BA, a major manufacturer of kitchens, bedrooms, doors and accessories, as its newest Corporate Sponsor. BA joins a growing number of high-profile manufacturers who have backed the Institute in recent months to support the drive for greater skills training and professional standards in the industry. With facilities in Doncaster and Rotherham,


England and Cookstown, Northern Ireland, BA is one of Europe’s premier kitchen and bedroom manufacturing companies, drawing on nearly 30 years’ experience in the design and supply of furniture solutions. BA supplies large retailers, builders’ merchants, kitchen/bedroom independents, suppliers, manufacturers and merchant groups across the UK, ROI and 30 countries worldwide under its BA, Blossom Avenue and KitchenKit Brands. Whether its bespoke or standard, kitchens, bedrooms, made- to-measure doors, rigid cabinets, contract manufacturing, OEM made to specification, bulk doors, components or laminated sheet materials, BA has a solution for every design.


30 BKU JULY 2020


Peter Rush, BA Chief Executive Officer, comments, “We are delighted to be joining f orces with Damian and the team at BiKBBI to support their network of members. We recognise as should every manufacturer in the industry, the value of a professional network of installers whose work will, ultimately, reflect well on the products that they fit. For us, it’s a clear win-win, and we look forward to contributing to learning goals through the BiKBBI Campus and together making a positive difference for the industry as a whole.” “We are thrilled to welcome BA on board as


a corporate sponsor,” says Damian Walters, CEO of the BiKBBI. “It is a highly regarded brand within the industry and they have a lot to offer our members in terms of knowledge, training and experience. We are looking forward to supporting BA connect with our professional installer network and working with them over the coming months and years.”


For more information about becoming a


Corporate Sponsor or the BiKBBI visit the website.


www.bikbbi.org.uk


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