INDUSTRY UPDATE THE KBSA COLUMN


Richard and Donna Delane, founders of The Wood Works


RAK Ceramics Launches Showroom Virtual Tour


New members seek deposit protection security from Kbsa


T


he Kbsa has welcomed two new members into the association, both seeking the added reassurance that the


Kbsa’s deposit protection scheme can bring to customers. Independent retailers Ridgeway Interiors based in Oxfordshire and The Wood Works based in Mill Hill, London joined the association in the last few weeks, as kitchen retailers begin to re-open for business. Both showrooms offer bespoke luxury kitchens and offer customers a full design and installation service. Joshua Delane, director at The Wood Works said, “As customers return to kitchen showrooms, they may be more cautious about a company’s stability following the uncertainties of the Covid-19 epidemic. “We want to re-assure them that our business is as robust as it has


always been. The Kbsa accreditation and the option of the deposit protection insurance illustrates our credentials, and provides an extra level of trust and protection when dealing with our showroom.” Tony Morel from Ridgeway Interiors said, “Kbsa membership has


many benefits for us. The advice and information that will help us keep up to date with legislation, access to the finance options, as well as the third party accreditation and deposit protection scheme that helps consumers buy with confidence.” Kbsa National Account Manager Allister Reed adds, “We are


delighted to welcome two new members. Our deposit protection is proving to be a valuable tool for members, helping to provide peace of mind to those worried about a retail business’s stability in the aftermath of Covid-19. “Indications are that the number of projects being registered with the


deposit protection scheme is rising as our members get back to business.”


RAK Ceramics continuously improve its customer experience with the launch of a convenient tool to virtually access its showroom RAK Ceramics has announced the launch of its new Showroom Virtual


Tour, an innovative experience offering its visitors an easy and convenient showroom walkthrough as they browse the wide selection of tile, slabs, and sanitary ware products on display. The virtual tour is an immersive experience that creatively showcases RAK


Ceramics Corporate showroom in a 360-degree high definition view, providing full information and images of each product linked to the website. The added VR functionality also allows its visitors to have a more interactive viewing option, which is fully compatible with VR headsets like Google Cardboard or Samsung Gear VR. For a more efficient experience, the virtual tour also comes with a measurement tool that allows its visitors to virtually take measurements of the rooms and the product dimensions. The interactive tour is now live and can be accessed here.


New Distribution Deal Adds Abode to PJH Portfolio


PJH is pleased to announce it has agreed a distribution deal with Abode, one of the UK’s leading designers and manufacturers of kitchen sinks and taps. The deal will see


Abode’s entire collection (425 sku’s) added to PJH’s comprehensive range of big-name branded appliances, sinks, taps and bathroom products, and available from stock for next-day delivery. Abode is synonymous with quality, cutting-edge design and customer


service, and this first-class status will help PJH meet its commitment of providing customers with a ‘good, better, best’ product offering. Rob Brooks, PJH, said: “Abode is a perfect fit for PJH as its focus on


 More details are available from The KBSA www.kbsa.org.uk or call 01623 818808


28 BKU JULY 2020


design, product innovation, together with customer service and technical support, means the brand is in complete alignment with our own values and core aim to be the customer’s first choice”. PJH continues to invest in products and services, with Abode the latest


addition to follow recent deals with Elica, Hotpoint, Whirlpool and Indesit. It complements its other well-known brands including Prima, Teka, Neff, Bosch, AEG, Electrolux and Zanussi.


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