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KBB companies could be better off offering finance rather than payment by credit card
UK businesses will be banned from charging fees when taking payment by credit or debit card from early next year.
Under new legislation, which comes into effect on 13th January, customers can no longer be penalised for choosing to pay by card. Effectively all surcharges are banned, and businesses can’t pass on any associated costs. Alex McCulloch, Head of Business Development at Consumer Credit Solutions, believes this change in the law could impact how some companies choose to take payments in the future.
He commented: “Instead of simply
absorbing the 2% cost on credit card charges, it may be better for companies to offer customers an alternative payment method. For example, at CCS we can provide a ‘Buy Now Pay Later’ finance product that gives customers up to 12 months to pay for their goods, and provides similar consumer protection, for the comparable cost of retailers’ credit card fees.”
ArrowXL awarded four-year
contract with Smeg UK ArrowXL, the UK’s leading two-person home delivery expert, has strengthened its client portfolio after securing a four-year contract with Smeg UK. Under the terms of the agreement, ArrowXL will provide a dedicated range of premium delivery, in-home and recycling solutions for Smeg UK’s customers.
Smeg UK has chosen to exclusively use ArrowXL’s Platinum service for UK-wide deliveries of its larger products, including its iconic range of refrigerators and freezers. In addition, ArrowXL will also provide an efficient Waste Electrical & Electronic Equipment (WEEE) recycling service for consumers requiring the removal of any white goods being replaced. The company will also benefit from ArrowXL’s technology which is designed to boost the overall brand experience. The Platinum service is fully supported by AskAxl, the company’s innovative web app that provides visual tracking of the delivery vehicle and dynamically updates timeslots to reduce the delivery window to just 30 minutes.
KBSA announces date for Conference 2018
he Kbsa has released the date for the 2018 conference and is urging members to save the date. Richard Hibbert, Kbsa national chair, said, “We want to build on the success of this year’s event, making 2018 even bigger and better. “We have taken on board feedback from delegates and have a working party developing our ideas for a theme that will follow on from this year’s ‘Better Together’ theme.
T
“The Kbsa is celebrating 40 years in 2018, so there will be some extra special surprises in store too.”
Details released so far include the pre-conference, exclusive retailer dinner on Tuesday 11 September. This will be followed by an all-day conference on Wednesday 12 September. Workshops and presentations will also be part of the day which will culminate in the awards dinner in the evening.
Richard says, “We are confident that retail members will find the 2018 conference, stimulating and full of essential business information that can directly benefit their business. “The venue will be announced very soon, so watch this space.” Those who wish to pre-register their interest can contact Dawn Harlow, at Kbsa Head Office Admin on 01623 818808, or email to
dawnharlow@kbsa.org.uk
THE KBSA COLUMN
More details are available from The KBSA
www.kbsa.org.uk or call 01623 818808
44 BKU JANUARY 2018 01509 611 677
www.compusoftgroup.com
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