PHAM NEWS | FEBRUARY 2026 DomesticBoilers Heat only boiler design


The Greenstar Ri regular boiler from Worcester Bosch is a heat only condensing boiler that has been available for over 20 years, with a series of refi nements made during its lifespan. Designed for use with traditional heating and hot water systems, the Greenstar Ri requires a separate cold water storage tank and a hot water cylinder. The boiler is available in a range


of outputs, 12 to 30kW, allowing it to serve a range of property sizes. Its compact dimensions mean it


A new


approach to warranties


Claiming an industry fi rst, Ideal Heating has launched MAX Confi dence, its premium support and assurance commitment for the Logic MAX and Vogue MAX boiler range. At the heart of MAX Confi dence is


a promise that if an Ideal boiler is in warranty and a fault is diagnosed as Ideal’s responsibility, the customer


will receive an extra year of cover. Ideal will fi x the issue quickly and extend the warranty by 12 months. Under MAX Confi dence,


customers benefi t from what the company describes as the strongest warranty proposition in the industry. They will also enjoy faster priority callouts and 365- day customer service, all backed by a 5-star Trustpilot rating. Ideal says that MAX Confi dence


gives installers a clear, premium off er that strengthens both installer and homeowner confi dence, reinforcing reliability, build quality, and service standards. ◼ phamnews.co.uk/226/42


can be installed within a standard kitchen cupboard. They off er a multitude of fl ue permutations and dimensions small enough to be installed inside a kitchen cupboard. The Ri is compatible with a


traditional heating and hot water system and can be open-vented or connected to a sealed primary water system. It can also connect to twin-coil hot water storage cylinders, making it compatible with solar thermal systems. ◼ phamnews.co.uk/226/41


31


Coping with surge in demand for boiler spares


During the fi rst two weeks of January, City Plumbing has recorded a 21% increase in boiler spares sales and a 25% increase in items picked from branch stock compared with the same period last year, refl ecting a much busier start to the year for plumbing and heating engineers dealing with breakdowns, emergency call-outs and urgent repairs. City Plumbing’s SparesFinder is


an online spare parts identifi cation and ordering tool that helps users locate boiler spares, allowing searches by appliance number,


manufacturer or part number to fi nd the correct components quickly. Once the required part is identifi ed, customers can use a same-day click-and-collect service from local branches or place an order online for next-day delivery, depending on availability. The merchant also stocks


more than 250 core spares in every branch across its UK-wide network, helping engineers improve fi rst-time fi x rates and restore heating quickly when customers need it most. ◼ phamnews.co.uk/226/43


www.alpha-innovation.co.uk Be A decision you can trust.


For 60 years, Alpha has combined smarter, practical heating solutions with hands-on support – for installers who look beyond the obvious.


Find out more at alpha-innovation.co.uk


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