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September/October 2026


06 Retail: Last-mile delivery and the loyalty battleground


08 News


12 Big Interview: Lenovo’s Natalie Noor discusses infrastructure and services


14 Interview: Mark Davitt of HP UK and Ireland on setting channel direction


16 Back to school: The hidden opportunity in education


18 PCR Awards finalists


20 AI: Turning anxiety into advantage


22 AI: Autonomy needs trust


24 Remote Working: Performance issues in the public cloud


26 Telecomms: beyond copper


28 Resellers: Specialists take charge


30 MSPs: Preparing for sale pays


32 MSPs: VMware migration pressure mounts


34 Data: Sovereignty, step by step


38 Data: Datacore’s next-generation storage strategy


40 Data: HYCU enters the agentic era


42 Spotlights on AV, Networks and Retail


48 Sector guides


49 Life in the Channel: Kelly Woodfin of Ricoh Unity talks stability, simplification and what comes next for the channel


16 20


www.pcr-online.biz www.pcr-online.biz @pcr_online PCR September/October 2026 | 5


22 12


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