Retail More visibility gives enterprises more control over their last-mile
operations. Real-time availability of shipment information can be communicated to the end consumer resulting in a better delivery experience. A good delivery experience enhances brand stickiness that is worth its weight in gold during recessionary times. In the Last Mile Mandate survey conducted by FarEye in 2022,
28% of consumers rate the ability to have delivery tracking as part of a positive delivery experience. Providing real-time visibility to consumers can help enterprises reduce ‘Where Is My Order’ or WISMO calls to customer service centres, saving time and reducing costs for the company. Enhanced last-mile visibility also helps enterprises keep tabs on
driver productivity. By proactively monitoring drivers, enterprises can reduce turnaround times and build a more cost-effective last- mile process. Modern technologies can vastly improve operational efficiency by
allocating carriers based on shipment data like the place of delivery, package volume, time of delivery, and other variables. Tis ensures that only the best carriers are selected at the best rates, leading to a lowering of costs. Last mile technology brings in more efficiency, enabling
enterprises to integrate multiple carriers into one system thus removing the need to log into different systems to view carrier status. Data analysis can be used to look at performances over time and help enterprises improve their carrier selection. Automated fleet management systems empower companies
to maximise revenue and reduce costs through preventative maintenance of vehicles. With several manual, repetitive tasks being automated, enterprises can operate smoothly, save time and reallocate their workforce to higher value tasks.
Predictive Analytics Enterprises can make data-driven decisions using predictive analytics tools and manage their last-mile operations expertly. Accurate demand forecasting helps companies predict future sales based on historical data, while slick inventory management ensures that stock is managed efficiently during recessionary times. Predictive analytics enables
companies to sharply focus on the products that meet their customer’s needs and provides insight into new product categories, thus becoming an engine for growth even during tough economic times. Fuelled by recession fears,
companies are reducing their workforce and cutting budgets to adapt to an impending economic downturn. Tey are also increasingly demanding more bang for their buck. Te right kind of technology can not only help companies sail
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through the choppy waters of recession by saving costs and boosting revenue opportunities, but it can also prove to be a great return on investment with companies aiming to become more frugal with their expenses.
Modern technologies can vastly improve operational efficiency by allocating carriers based on shipment data like the place of delivery, package volume, time of delivery, and other variables. This ensures that only the best carriers are selected at the best rates, leading to a lowering of costs.
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