CONTENTS


4 NEWS: Poor online retail sales in January 6 NEWS: Hi-fi and audio-visual retailer, Superfi , closes down 8 NEWS: Panasonic announces a host of new electricals


11 NEWS: Samsung signals super-large QLED TV era at 2019 Dealer Forum 12 REVIEW: A round-up from this year’s ISE in Amsterdam 16 OPINION: Paul Hide talks Brexit!


20 THE ERT INTERVIEW: Vic Sinclair, Large Electricals Buyer at John Lewis, refl ects on his time at one of the UK’s biggest retail chains


24 RETRO DESIGN: Smeg’s John Davies speaks exclusively about the brand’s leading role in retro kitchen appliances


28 RETRO DESIGN: Are consumers buying into heritage or fashion when it comes to audio products? ERT fi nds out


30 ANALYSIS: Floorcare experts share their views on what’s big in the market


34 DEALER PROFILE: ERT Award-winning retailer, Peter Tyson, on relocating the business and winning big at last October’s Awards


36 TAKE A TOWN: This month, the mystery shopping team is in Sheffi eld


39 LOCAL MARKETING: How can independent retailers make the most of local marketing?


The team: Editor


Jack Cheeseman 01372 414 298


jackcheeseman@ertonline.co.uk


Publication & Event Manager Mike Gammon 01372 414 299


mikegammon@ertonline.co.uk


Media Director Paul Ryder


info@ertonline.co.uk Design


jellymediauk.com


To subscribe to ERT or change your subscription details, visit: www.ertonline.co.uk/registration Or email: subscriptions@ertonline.co.uk


Contact us:


General enquiries info@ertonline.co.uk Editorial


editor@ertonline.co.uk Published by:


PM Group Worldwide Mansard House Church Road Bookham Surrey


KT23 3JG 01372 414 299 ABC certifi cation


ABC total average net circulation: 6,000 (for the issues distributed between January 1, 2016 and December 31, 2016) Total net circulation for the audit issue: 6,000 (cover issue December 2016)


Views expressed by the contributors do not necessarily reresent those of the publisher, editor or staff.


© 2019 PM Group Worldwide. All rights reserved. No part of this publication may be copied, reproduced, transmitted, photocopied, recorded or stored on any retrieval system without the prior written consent of the publishers.


www.ERTonline.co.uk for news, opinions, blogs and analysis FINALIST – PPA INDEPENDENT PUBLISHER AWARDS, 2017 & 2016, WINNER - 2015 34 28 20 3


March 2019 ertonline.co.uk


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44