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5 June 2019


19:30 – 23:30 Get-Together


at Guinness Storehouse


On the eve of the conference participants may join an informal meeting in Ireland’s number 1 visitor attraction; the outstanding Guinness Storehouse. The seven-storey visitor experience tells the story of Ireland‘s iconic drink and brings to life the heritage of the world renowned beer. Enjoy an unforgettable evening and use this opportunity to intensify existing trade contacts and to extend your business network.


6 June 2019


07:30 Opening of Registration Desk


08:30 Opening of the International Congress Exhibition


09:00 – 09:10 Welcome and Introduction by the Summit Moderators John W. Herbert, General Secretary EDRA/ghin


Ralf Rahmede, General Manager fediyma


6 June 2019


Digitalisation – Adapting to the Era of Disruption


14:15 – 14:25


Introduction to the Digital Era Sanjay Sauldie, Director EIMIA, Germany


14:25 – 15:05


Extreme Customer Centricity Nancy Rademaker, Professional Keynote Speaker & Partner at nexxworks, Belgium


15:05 – 15:45


Disruptive AI in Retail Stéphane Mallard, Entrepreneur, Author & Keynote Speaker, France


15:45 – 16:45 Networking Break


HR – Preparing your Team to Embrace Digital Transformation


16:45 – 17:15 Preparing Your Team to Embrace


Digital Transformation Vanessa Hartley, Large Client Sales Director Google, Europe


17:15 – 17:45


09:10 – 09:20 Presidents‘ Welcome Sergio Giroldi, President EDRA/ghin


Reinhard Wolff, President fediyma


Creating the Innovative Workplace Culture Greg Hicks, CEO of Foster, Hicks & Associates, USA


17:45 – 17:50 Summary of the Day John W. Herbert, General Secretary


09:20 – 09:30 Opening Address: Welcome to Ireland


09:30 – 10:00


Global Economic and Political Overview Dr. Alexander Börsch, Chief Economist & Head of Research Deloitte, Germany


Keynote Speech


10:00 – 10:30 John Venhuizen, President & CEO Ace Hardware Corporation, USA


08:55 – 09:00 Welcome to the second day Ralf Rahmede, General Manager, fediyma


Why Innovation Matters 10:30 – 11:30 Networking Break


Innovate or Die – 11:30 – 12:15


The Shopping Revolution: How Successful Retailers Win Customers in an Era of Endless Disruption Dr. Barbara Kahn, Professor of Marketing at The Wharton School, University of Pennsylvania, Philadelphia, USA


12:15 – 13:00


Panel Discussion: Innovate or Die – Why Innovation Matters Sergio Giroldi, CEO OBI, Germany


Hartmut Jenner, CEO Alfred Kärcher SE & Co. KG, Germany


Erwin Van Osta, President of BricoAlliance, CEO Hubo, Belgium


Vincent Legros, Chairman & CEO Bostik, The Netherlands


Moderator: Steve Collinge, Managing Director, Insight Retail Group, UK


13:00 – 14:15 Networking Lunch


10:00 – 10:40 China’s New Normal Pascal Coppens, Keynote Speaker/China Evangelist nexxworks, Belgium


10:40 – 11:30 Networking Break


John W. Herbert, General Secretary EDRA/ghin


Asia – The Changing Face of Innovation


09:00 – 09:10


Unlocking Sustainable Growth in China Adam Sandzer, Strategy Director Hot Pot Digital, UK


09:10 – 09:35


Challenging Innovation Trends in Asian Retail Stephan J. Wirtz, Adjunct Professor EM Lyon, Shanghai Campus, Associate Professor Corvinus University Budapest, Switzerland/China


09:35 – 10:00 Andreas Kerschner, Category Group Leader Alibaba Group, Europe


Ralf Rahmede, General Manager


EDRA/ghin fediyma from 19:30 Gala Evening at The Convention Centre Dublin 7 June 2019


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