Boots-on-the-ground experts near you MAINTENANCE, SERVICING & REFURBISHMENT
on the risk, despite the distances involved and (maybe) your lack of local manpower, Now, though, there’s a third way:
it remains true that the marketplace is served by companies whose strength is concentrated geographically. By and large, it’s a state of affairs that
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works well for all concerned - but what if your patch, makes the servicing of its far-
ending in the UK began as a series of regional enterprises and today, despite the ‘national’ operators,
as an Evoca customer, you can opt to harness national cover as part of your service response solution. Enrolling the manufacturer as the service provider for their own equipment offers advantages to third parties, as they bring into the equation peerless machine knowledge together with expert training, as Grant Robinson, Evoca’s UK service manager, is eager to point out. “Our customers no longer need to go out on a limb in order to win or to retain to having us as part of your team than that. With one of our experts in the trenches on your behalf, you can be sure that your machines remain healthy, ticking over nicely week in, week out. At the same time, our fully-trained engineers are ideally placed to identify minor issues before they can escalate into a down-time situation. This means costly, unexpected repairs are cut to a minimum and those client calls to say, ‘my machine isn’t working’, are virtually eliminated. “Secondly, by ensuring your machines will enjoy high productivity and ensure
machine revenue is consistently high. In the long run, expert maintenance helps to extend the lifespan of all your equipment, delaying the need to budget for the cost of replacements. “The improvements in equipment
tangible. You’ll see how optimised machines comes to the important issue of Heath and Safety, as Evoca sales director Andrew Barrow (pictured left) explains. “Regular inspections and maintenance help identify and address any safety hazards, preventing accidents or injuries. When a machine is professionally maintained on a regular basis, coffee debris and other residues, which will otherwise build up in a machine over time, are not only represent a health hazard, they also have a negative impact on the taste of coffee and the water, which can lead to an inconsistent product - and there’s nothing worse than that for discouraging regular use So, don’t let distance deter you. You can
promise expert ‘boots on the ground’ - wherever your customer might be.
Refurbishment: a smart strategy for sustainability and ROI
In today’s competitive business landscape, maximising asset value whilst meeting sustainability goals is more important than ever. Refurbishment offers a proven, strategic solution—extending a machines lifespan, reducing waste, and delivering strong returns on investment. Westomatic’s refurbishment service—recognised as Best Ancillary Service at The Vendies 2025—shows the value of skilled remanufacturing. Using precision repairs, specialist repainting, and thorough testing, the team restores vending machines to near-new Andrea Goswell, sales & business development director at
Westomatic, said: “Our approach to remanufacturing is more than just machine
refurbishment. We work closely with customers to manage their Managing director Richard Brinsley (pictured right) added:
“Remanufacturing has been central to Westomatic’s operations for over 50 years. Every machine goes through detailed checks and functionality testing to ensure it performs to a high standard. It’s a
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vendinginternational-online.com
practical alternative to replacement—helping customers extend the Choosing refurbishment at Westomatic is not only a maintenance manage vending equipment.
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