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“We’re now looking to premium services like kitchens and home cinema installation to drive revenue growth”


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orkshire retailer Rob Moore, owner and managing director of Crampton


& Moore, has talked about the importance to look for growth in premium products especially in the current high inflation environment. “We’re looking to add value rather than just


promoting low price, low profit products,” Mr Moore said. Speaking at his new superstore in Rotherham,


South Yorkshire, Mr Moore said: “I’ve met a lot of dealers over the years that run successful business but with costs and wages soaring we probably all need to look at new ways to add value.


“Sheffield and South Yorkshire is a very competitive market; we’ve always had to offer good service and value but we’re now looking to premium services like kitchens and home cinema installation to drive revenue growth.” The company’s new superstore features 10 Symphony kitchens and Mr Moore said he is


margins are tight, and profitability is challenging; that said, I’m quite positive for the future.” He continued: “We’ve got to trade on our


strengths, which are service, being easy to deal with and the availability of products; that’s why we keep all this stock, because I know that stock is King. “We’re not seeing the inflation in our sector that other industries are seeing. We’ve got to make sure that we’re making money – I’m sure most dealers are looking for new ways to add value and enhance profitability.” In the new store, Mr Moore said, he tries


looking forward to developing Crampton & Moore’s kitchen sales over the coming weeks and months. “We can sell online which is great, but if we can capture a big slice of the local market as well, selling premium products and kitchens – and hopefully we’ll be selling the appliances that go in them,” Mr Moore said. “It’s a nice sale to have in this time when


to showcase the latest tech and designs the industry has to offer in a really inspiring way and he went for a deliberate bold style. “We’re grateful to our partner brands like Samsung for their support,” he said. “Promotion is important but we also need to educate; we talk to manufacturers all the time about how we can maintain the value and the great thing about kitchens is; kitchens maintain their value.”


UK consumer confidence stages end-of-year rally G


fK’s long-running Consumer Confidence Index increased six points


to -24 in November, despite ongoing cost- of-living concerns – with all five measures were up in comparison to October’s announcement. Joe Staton, GfK’s client strategy director,


said: “Consumer confidence strengthened in November with improvements across all measures. Recent ups and downs in confidence have underlined the nation’s topsy-turvy economic mood as encouraging news about falling inflation and wage growth is offset by


high personal taxation, alongside costly fuel and energy bills. “Although the Overall Index Score is still


tracking firmly in negative territory, it is good to see that consumers are more optimistic about their personal financial situation.” This, Mr Staton said, shows people are thinking about their future with increased confidence and willingness to look beyond the short-term. “The dramatic 10-point jump in our major


purchase sub-measure, reversing some of the worrying 14-point drop we saw last month, will be good news for retailers looking to benefit from


Black Friday and Christmas,” he added. “Despite the acute cost-of-living pressures,


many would still like to loosen their purse strings just a little so they can enjoy that feel-good factor we all associate with the festive season.”


PJH Macmillan Fundraiser Boosted with Three Peaks and coffee H


aving nominated Macmillan Cancer Support, as its Charity of the Year,


distributor PJH has announced that it has successfully passed the halfway point of its ambitious £10,000 fundraising goal, with an amazing £6,136 raised! Thanks to incredible staff support and motivation,


PJH has doubled the amount raised since the summer (£3,000 was the total in September), by way of a Three Peaks Challenge, Macmillan Coffee Mornings and a Funday held at the PJH Cannock Distribution Centre. PJH pledges to match the £10,000 goal once this target has been achieved, and staff throughout PJH’s UK


4 | www.ierdaily.co.uk


network are demonstrating extraordinary dedication in their fundraising efforts, determined to exceed the target and make an impact in its support of this worthy charity. Taking on the challenge of the Yorkshire Three Peaks,


six PJH colleagues successfully covered an impressive 24 miles including 5,200ft of ascent. Conquering the Yorkshire Dales peaks of Pen-y-Ghent, Whernside and Ingleborough, the team finished in high spirits, delighted in raising vital funds for Macmillan. Meanwhile, numerous Macmillan Coffee Mornings


took place across a number of PJH sites where staff got baking plenty of Bakewell tarts, chocolate brownies and Victoria sponges, washed down with a good cuppa!


Winter 2023/24


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