comment: T21 Group
E
ven before the pandemic, e-learning was penetrating rapidly into the
world’s corporate and education sectors; right now around 75% of businesses globally employ online learning to deliver immediate training to their employees, agents and resellers, cutting training costs to a fraction. Three years ago, e-learning accounted for 25% of our business at T21 – now it’s more than 90%.
On the face of it, it would seem that the days of traditional classroom training sessions are numbered.
Who says it has to be an either/or decision?
One disadvantage of e-learning is that it lacks the ‘human interaction’ part of the classroom and I think this is really what my naysayer quoted above was referring to. There’s nothing so conducive to learning
than people working together in groups, sparking ideas off each other; and regardless how closely a chatbot AI or a pair of VR goggles can replicate human interaction in a real-time environment it’s not the same. At least for now… The good news is that you can do both. All
it takes is imagination, an understanding of the advantages each teaching style can offer and a knowledge of where and how you can best deploy each method for maximum return. Here’s a general example of how to blend online and classroom-based training to create a comprehensive programme that can pull from the best of both worlds.
Pre-training You can use e-learning to create a Training Needs Assessment (TNA) in advance of the classroom training day. This could be a simple online quiz designed to identify common gaps in the knowledge of your learners. With a good learning management system (LMS) recording everyone’s quiz results, a high-resolution ‘heatmap’ will reveal with pinpoint accuracy where in your business any gaps are and what they are. This then gives you the data you need to focus your classroom training content.
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“Online learning will never take the place of proper classroom training”
Paul Laville, managing director of T21 Group, says that someone told him this just before Covid hit and he knew they were wrong
someone miss out because they were too embarrassed to tell the trainer they didn’t understand the topic? Is everyone who attended the training still using what they learnt two weeks after the training day? You can use e-learning to create a post- training assessment to ascertain precisely what people remember from the training day. This will give you hard data proving your training ROI. Going further, you can create an extended e-learning programme post-training to reinforce and expand upon the topics learnt at the classroom training and integrate it into your employee performance reviews. There are plenty more ways you can blend
During the training day Here you can change the pace in the classroom, have a bit of fun. You can set up an online game with e-learning to lighten things up and record who is taking the knowledge onboard. Easy.
SUB-HEAD: After the classroom One of the hardest parts of any classroom training is gauging its effectiveness. Did everyone understand what they learnt? Did
e-learning and classroom training. It depends on your business. The key to getting the maximum return is firstly to understand how the advantages of one can dovetail into the advantages of the other and leverage them fully, secondly to ensure that you are committed to ongoing training (so it’s not just a ‘quick fix’) and finally that the objectives of any training programme are aligned precisely with your business goals.
March/April 2023
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