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SPECIALFEATURE


wise with people much more experienced than me.


A big challenge I faced at the start was the competition of two already-established companies in our area. We overcame this by ensuring that our work was to the best possible standard and by providing a professional service at a much quicker rate.


“Seeing my family run a chain of successful businesses has been a great inspiration to me and I have always strived for the same success”


The business is exactly where I wanted it to be by now; very busy with a great reputation and happy clients. In the near future I would like to expand the business further and take on another van or maybe two.”


Steve Watson, managing director of Agency Express, says:


Danny James D


anny James became the youngest franchisee in the


Agency Express network when he joined the company at the age of 21. He runs his franchise in Teesside.


“Prior to becoming an Agency Express franchisee I had completed my education in business studies, and I was also assisting in managing my family’s chain of pubs throughout the North East.


Seeing my family run a successful chain of businesses has been a great inspiration to me and I have always strived for the same success.


42 | www.franchisornews.co.uk


I understood the risks associated with starting a new venture and the uncertainty that it brings so I chose franchising because of the sound and credible business opportunities available. I’m now into my 4th year and it is great to see how much the business developed. We’re busy every day providing first-class services to some of the biggest and best estate agents in the area.


Everyone at Agency Express is really friendly and easy to get along with. The support is still fantastic now and you are never left alone when you may need help; there is always someone on the other end of the phone to assist with whatever the problem may be. Agency Express staff are more like friends and family that you can just ring for a chat. I have learned so much from having a business from a young age – I had to learn quickly how to win contracts and be business-


“It was easy to tell from our first meeting with Danny that he was a bright and driven young man. From enquiry to interview to first day of business, Danny was always well prepared, asking all the right questions. Ultimately, he had all the right components to become a successful Agency Express franchisee – he was ambitious, enthusiastic but, most importantly, had a strong work ethic.


“In our opinion, young people or graduates can make great candidates. With little or no business experience, they do not have preconceived ideas or bad habits. This means that they are more receptive to training and guidance, which increases their ability to succeed. Danny has been a model franchisee; he follows the methods set out in the Agency Express franchise manual meticulously.”


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