ADVICE
Give yourself peace of mind:
how to help franchisees avoid costly employment mistakes
I 20 |
www.franchisornews.co.uk
magine the scenario: you – the franchisor – have taken on a new franchisee. You are initially pleased with the relationship and excited by the plans of an ambitious franchisee. You try to ignore the fact that the franchisee is running a business for the fi rst time; preferring to focus on the positives. Who wants to be a killjoy? Understandably, the franchisee wants to make a success of their new enterprise and subsequently they throw themselves into development planning, margins and profi ts. The fi rst few months of business are a roaring success and everyone is delighted, but then comes the fall. Employees begin to complain and a few go so far as to resign, citing a culture of bullying and harassment. They’ve had enough. Wrapped up in accelerating the growth of the business, the franchisee has pressurised
their staff to achieve ambitious targets and taken their eye off people management, leading to a situation of in-fi ghting and workforce chaos. It is not an uncommon situation; many franchisees lack the knowledge or experience to be aware of employment blindspots. Simply mentioning employment law to them can bring them out in cold sweats. The franchisee holds their head in their hands. This is not a predicament they want to contemplate. One of the reasons they went down the franchising route in the fi rst place was to avoid employment law and red tape altogether. Yet, here they are, once again embroiled in employment strife – a situation that shows no signs of abating now that employees are demonstrating a growing awareness of their ‘rights’. As a proud franchisor, what do you do? Should you leave the franchisee to
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