V Care


Visiting Angels V


isiting Angels stands out as a unique homecare provider, prioritising a ‘carer-centric’ approach, ensuring


caregivers are supported, appreciated, and acknowledged for the work they do. Established in the US in 1998, it has grown into a global care giant with community-focused values, supporting over 800 franchisees across fi ve countries. Unlike typical care franchises, Visiting Angels emphasises quality over quantity, challenging the status quo to benefi t caregivers and clients alike. Recognising recruitment and retention challenges in the sector, Visiting Angels prioritises caregivers as the backbone of its business, the result is exceptional staff retention rates and a supportive environment for franchisees. With over 20 years of success and a global


network of franchisees Visiting Angels offers extensive training and ongoing support, addressing various aspects of running a care business. Comprehensive training and support prioritises caregiver wellbeing over fi nancial gain, leading to a signifi cantly lower employee turnover rate compared to the national average, enabling Visiting Angels to provide high-quality care to individuals in need. Visiting Angels offers continuous training


throughout the franchise’s lifespan, covering areas such as hiring, retention, marketing,


BFA status: Expanding Member


legislation, and accounting. Visiting Angels’ commitment to its mission has been recognised by a variety of prestigious accolades. In 2023, saw Visiting Angels honoured as the winner of the Social Impact Franchisee of the Year award and the Disruptive Franchisor of the Year at the Disruptive Franchise Awards and shortlisted as fi nalist at the Stars of Social Care Awards for the Outstanding Home Care Provider Award. In 2024, Support Network of the Year at The Great British Workplace Wellbeing Awards and the Elite Franchise Emerging Franchisor of the Year were among the titles bestowed on the company. Despite industry norms of a 40% turnover


rate, Visiting Angels maintains a turnover rate of only 12%, with most departures attributed to personal circumstances rather than dissatisfaction with the company. This highlights the effectiveness of their ‘carer-centric’ philosophy in creating a supportive and fulfi lling work environment. In summary, Visiting Angels stands as a


beacon in the homecare sector, prioritising caregiver well-being and quality care provision. Through comprehensive support and a unique business approach, Visiting Angels empowers franchisees to make a meaningful difference in their communities while achieving commercial success.


Company founded: 2017


Number of outlets in the UK: 67


Areas available: Across the UK – contact Visiting Angels directly for a chat about available territories


Investment level: £29,995 + VAT


Contact: Dan Archer


Address: D-82, Newton Chambers Road, Thorncliffe Business Park, Chapeltown, Sheffield S35 2PH


Phone number: 0114 433 3000


Email: darcher@visiting-angels.co.uk


Email: visitingangelsfranchise.co.uk


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