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FRANCHISEFOCUS INVESTMENT: FROM £200,000 Reaping the rewards


Rakesh Gopalakrishnan sums up the benefits of running a food franchise with Camile Thai Kitchen


How did you first get interested in franchising? I had been working in the hospitality industry for a number of years as a restaurant manager and always had one eye on doing my own thing. Franchising interested me in that it is a way to reduce risk, and work for yourself, but not by yourself.


How did you find out about Camile Thai Kitchen? I got a job with Camile as a restaurant manager in their first London restaurant in Tooting Bec. I knew they ran company- owned as well as franchised restaurants – and was aware that a number of the franchisees were doing well, and expanding to more than one restaurant. I subsequently became an Operations Manager within the brand, and when they decided to franchise the original London restaurant, I knew it well – and knew the team and was happy to work with them. With some financial support from Camile, I got started with my own Camile Thai Kitchen franchise.


"I love being responsible for my own destiny, building a great team, making guests happy with delicious and healthy food and getting rewarded for our hard work"


What’s special about your industry? During the height of the pandemic, the parts of the restaurant business that did well were the takeaway and home delivery sectors. With more


p Rakesh Gopalakrishnan


than 70% of our business being home delivery before the pandemic started, we just ramped up a gear to deal with the additional demand. Since then the industry has boomed, and while our sales have come back a bit from the peak since restaurants re-opened for dine in, we’re still ahead of 2019 before the pandemic started. We’re really good at home delivery –


from logistics, to packaging, to a great online ordering experience, to a delicious healthy menu. The industry has grown hugely over the last couple of years, and shows no sign of slowing down.


What do you love best about running your own business? I love being responsible for my own destiny. Building a team of great people to help achieve our business goals


and making our guests happy through satisfying their hunger for delicious and healthy food. And, of course, getting rewarded for our hard work by seeing our business growing.


And what are the challenges? It’s a challenge in this climate to hire and retain good staff – although this is a problem we face with all restaurant businesses – and we have some good strategies in place to deal with it. 


CAMILLE THAI Food takeaway/delivery shabu@camile.co.uk franchising@camile.co.uk www.camile.co.uk


BUSINESSFRANCHISE.COM 71


Investment level: £100k+


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