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Journey to success


"My first client came through from one of ActionCOACH’s Santander seminars, a part nership set up during the pandemic to off er even more advice to business owners"


Duncan, middle, with Nelson Mandela


outbreak of the COVID-19 pandemic. Luckily, thanks to the quick thinking of the franchisor to take the training virtual, and to adapt quickly to unfolding events, the new faces all logged on at 8:30am on the Monday morning. “I think all of us expected training to be postponed, but


the willingness to continue was refreshing. Witnessing the tenacity of the support team right on the very fi rst day put all our minds at ease and gave us the chance to really envisage the support we’d have for the future of our businesses. The level of community, support and belonging was like nothing I’d come across since working in the Air Force.” Upon launching, Duncan was in a position to offer help


to his local business community. With business owners crying out for support and guidance through lockdown, he was on hand with proven strategies and tactics to see them through safely. “I mastered the art of having a conversation. It was a


diffi cult situation for many, so I had to encourage people to trust me fi rst before they would invest in my services. My fi rst client came through from one of ActionCOACH’s Santander seminars, a partnership which was set up during the pandemic to offer even more advice to business owners. Seeing this pay off, and the UK support team’s perseverance to help us all succeed, was extremely reassuring.”


Taking fl ight After just a year in business, Duncan is generating a healthy monthly client income. He recognises the fi rst year of any business is the most diffi cult and that last year was the most challenging economic time in a generation. He’s now ready for what the future holds.


Duncan McKechnie “By the end of 2021, I hope to have 20 one-to-


one clients, which would also mean recruiting an employed business coach to help out. Then, within fi ve years, I want to have four business coaches, an offi ce manager and a marketing assistant. My mission is to have a positive impact on 1,000 businesses within a decade of launching my fi rm. “ActionCOACH has already improved my overall sense


of fulfi lment, but I know that will increase as the fi rm grows. It’s given me the chance to spend more time with Rina and appreciate our lifestyle. We enjoy getting outdoors, including braaiing – our South African version of barbecuing – watching the rugby, and exploring the beauty of Somerset. Even in such a rural part of the country, I have never felt alone in my business.”


If you want to build a business with scalability and


longevity, make a difference in your local community and: A) You love learning and developing yourself; B) You have enjoyed success in your career or sport; C) and are willing to invest if you see substantial rewards can be made…


Then fi nd out more by watching the overview video at actioncoach.co.uk/overview. 


BUSINESSFRANCHISE.COM 15


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