CARE FOR THE CAREGIVER: HOW CHAPLAIN SERVICES IMPACT EMPLOYEE RETENTION
Professional caregivers are an invaluable part of the senior living industry. Caregivers assist residents, families, team members, and each other every single day. In the past few years, despite working in challenging situations with an unknown end to the pandemic, caregivers went the extra mile to provide their residents with a high quality of care.
“They care holistically about each one of their residents,” says John Mileson, Executive Director of Senior Living Chaplains. “The compassion that caregivers put in their work sometimes has limits if it doesn’t get filled up.”
That’s where John Mileson (Executive Director, Senior Living Chaplains) and his team come in. Mileson shares insights into the power of genuine compassion and its impact on employee retention. The organization not only offers chaplain services to residents and their families, but they also focus on providing services to the team members of senior living communities. Compassion fatigue and burnout are genuine issues in the healthcare industry. The goal is to connect chaplains with the team members to build trust with caregivers. The chaplains assigned to senior care communities can come alongside, most often in-person but also virtually, to build a relationship with these caregiving professionals, get to know them, and get to know their families. This unique relationship between a chaplain and a team member opens up a connection so that a caregiver has someone who they can trust with the most important things in their lives and their work.
“Helping people to grieve and go through the joys of life is such a privilege.”
- John Mileson
One of the ways to connect with Senior Living Chaplains is through an app called MyChap.
“The life bond that you get that ties people to the culture of the community is really special.”
- Josh Crisp 22
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