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Hotel Management International Summer 2024
Editorial Editor Alex Summers
Sub-editor Deloris Reshma Production manager Dave Stanford Group art director Henrik Williams Designer Martin Faulkner Head of content Jake Sharp
Commercial Client services executive Ruchita Marwaha
Publication manager David Chai
david.chai@
progressivemediainternational.com Managing director William Crocker
Hotel Management International (USPS 6243) is published quarterly by Progressive Media International, which is a member of the Audit Bureau of Circulations, and is an offi cial publication of the European Hotel Managers Association.
Registered in England No 06212740. ISSN 2041-2452 © 2024
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, photocopying or otherwise, without prior permission of the publisher and copyright owner. While every effort has been made to ensure the accuracy of the information in this publication, the publisher accepts no responsibility for errors or omissions. The products and services advertised are those of individual authors and are not necessarily endorsed by or connected with the publisher. The opinions expressed in the articles within this publication are those of individual authors and not necessarily those of the publisher.
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elcome to this edition of Hotel Management International, where we continue to delve into the dynamic and ever-evolving world of hospitality. This issue is filled with insights and stories that capture the essence of innovation, luxury and leadership within our industry. Our cover story features an in-depth interview with Luke Selby, a distinguished protégé of the legendary Raymond Blanc. Selby shares his journey and the profound sense of homecoming he experienced upon returning to Le Manoir aux Quat’Saisons. Now at the helm of the kitchen at this iconic Belmond hotel, Selby is poised to infuse his unique culinary vision into its storied legacy. Irenie Forshaw brings this narrative to life, offering a glimpse into the heart and soul of one of the culinary world’s rising stars.
Food for thought W
From the culinary arts to exotic retreats, we take you to the enchanting Mandarin Oriental, Marrakech. Milly Rochow explores this sprawling oasis, the Mandarin Oriental’s first opening in Africa, where guests can indulge in unparalleled luxury. Rochow’s account transports us to a realm where opulence meets serenity, showcasing how this establishment redefines the guest experience in one of the world’s most captivating cities. The business of hospitality extends far beyond everyday operations, touching on events that shape our professional landscape. Jane Pendlebury, CEO of HOSPA, examines the current state of conferences, events and weddings within the hotel sector. Her analysis provides a comprehensive look at the challenges and opportunities that define these crucial revenue streams, offering valuable perspectives for industry professionals navigating these turbulent times.
UK £109 EU €170 US $222 RoW $227 UK £173 EU €268 US $353 RoW $361
As our work environments become increasingly digital, it is essential to approach technological advancements with both enthusiasm and caution. HFTP contribute thought-provoking research articles on the impact of artificial intelligence in recruitment and the importance of developing a corporate digital responsibility policy. These insights underscore the necessity of balancing innovation with ethical considerations and strategic foresight. We also celebrate a significant milestone: the European Hotel Managers Association (EHMA) commemorates its 50th anniversary. This landmark event was marked by the Annual General Assembly, held at the stunning Hotel Excelsior Venice Lido Resort. The gathering brought together an impressive number of participants, reflecting on half a century of excellence and envisioning the future of European hospitality management.
Alex Summers, editor On the cover: Dinner is served at Le Manoir aux Quat’Saisons
Hotel Management International /
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