Spa & wellness Fact file: Mandarin Oriental Hotel Group
■ Luxury heritage: For more than 60 years, Mandarin Oriental has set the standard for luxury hospitality, boasting a rich history. Its Asian flagship, Mandarin Oriental, Hong Kong, stands as the oldest hotel on the island.
■ Global expansion: Originating from its properties in Asia, including the Mandarin Oriental, Bangkok, the group has evolved into a global brand. With a presence spanning five continents, it continues to expand.
■ Tailored wellness: Setting the trend in spa innovation, Mandarin Oriental introduced the ‘Time Ritual’, prioritising guests’ needs over specific treatments, ensuring a personalised experience.
■ Signature luxury: Crafted for Mandarin Oriental by Aromatherapy Associates, the group’s signature spa products offer a blend of natural ingredients, free from parabens, meticulously curated to meet the highest standards of luxury.
■ Culinary excellence: At Mandarin Oriental, culinary artistry has earned 26 Michelin stars across the globe in 2024. Each meal is a testament to the group’s dedication to creating unforgettable dining experiences.
■ Legendary service: With a team of over 14,000 colleagues representing 133 nationalities, Mandarin Oriental prides itself on delivering service synonymous with its esteemed brand.
■ Iconic logo: The iconic ‘fan’ logo, conceived in the mid-1980s by Pentagram in Hong Kong, stands as a symbol within the tourism industry, representing Mandarin Oriental’s commitment to quality and distinction.
Service levels ‘Staff goes the extra mile’ might sound like an overused cliché, but the Mandarin Oriental, Marrakech, has embraced this mantra fully. Each villa has its own butler available via WhatsApp service, which guests are added to upon arrival. Need your hot tub turned on? Fireplace lit after dinner? Bikes delivered to your door? Guests can easily arrange such requests with a quick message from a sun lounger by the pool or a restaurant in the Medina.
Dining options Given the careful thought gone into other services of the hotel, it should come as no surprise that
■ Commitment to sustainability: Dedicated to environmental responsibility, Mandarin Oriental strives for energy efficiency and carbon emission reduction, reporting progress annually as part of its commitment to sustainability.
Source:
mandarinoriental.com
guests have an array of top-quality dining options. Shirvan restaurant is open all day, starting as
a dreamy breakfast spot overlooking the hotel grounds. Guests can enjoy an impressive buffet, or order traditional breakfasts such as shakshuka and msamen (pancakes drizzled with honey and almond butter). In the evening, its doors are open for a world-class affair. Inspired by the history of the Silk Road, the sharing plates menu includes favourites like the lobster pastilla and pistachio cake.
Top left: Forbes called Mandarin Oriental, Marrakech, “A Moroccan haven of Oriental charm.”
Below: The spa at the Mandarin Oriental, Marrakech, is inspired by Andalusian mosques and cathedrals architecture.
Next page top:
The Mandarin Oriental, Marrakech, covers 20 acres.
Next page above: Villas at the Mandarin Oriental, Marrakech, include a private pool, hot tub and steam room.
Next page below: Ling Ling by Hakkasan entertains with modern Cantonese cuisine, innovative cocktails and a late-night DJ.
Hotel Management International /
www.hmi-online.com
23
The Mandarin Oriental
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33
