30 | Sector Focus: Software
SUMMARY
■Ten-25 has taken on several new timber sector customers this year
■KCS’s apps are gaining traction in the sector
■Epicor’s Warehouse Management option has been a strong growth area
■AI remains a hot topic of discussion
SOFTWARE CHANGES THE LANDSCAPE
Developments in software solutions continue apace Sally Spencer reports
By its own admission, the timber industry is rooted in tradition and it hasn’t always been the quickest to adopt new technologies or routes to market. However, as it embraces the potential that information technology brings, that is certainly changing.
As evidence of this, software provider Ten- 25 points to the fact it has taken on several new timber sector customers in the past year. “We’ve had several from one group – FW Morgans, Nicks & Co (Timber) Ltd and Morgan Direct – which is great,” said Ian Oldrey, Ten-25’s managing director. “We have another four timber companies – a mix of hardwood and softwood merchants, plus an importer – who are implementing our Merchanter software at the moment and we have an existing timber agent who is upgrading from the old system to the new one,” he added. “There is plenty to keep the project team busy.” So busy, in fact, that in December last year
Ten-25 recruited Ryan Osborne as system implementation and project manager. Mr Osborne, who was previously IT manager at Silva Timber Products Ltd and, before that, Hoppings Softwood Products Ltd, has a wealth of experience and is now running Ten-25’s project team.
“It’s pretty full on,” said Mr Oldrey. Above: Cloud systems allow the use of mobile devices wherever the user may be PHOTO: EPICOR TTJ | July/August 2024 |
www.ttjonline.com
“We used to do a few systems a year and the implementations were carried out by the larger help desk team. Now we have a dedicated team just for getting customers up and onto the system.” K8 software provider, Kerridge Commercial Systems (KCS) says “the landscape is changing” and attributes some of that to the flow of private equity money coming into the market.
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