Bonnyrigg Pharmacy


Based on High Street, this branch provides support and care to the community of Bonnyrigg and is led by pharmacist Alex.


“Alex and her team provide an amazing service to the local community. The staff are all helpful and have gone over and above what is required. Alex suggested a dosette box for myself as I was already collecting a relative's box on a weekly basis. This has been a game changer for me in remembering my medication. A fantastic service. Well done.” Lynn Reid


“They provide great customer service and they have the customers' needs at heart. They always go above and beyond for patients and nothing is too much of a bother. The staff are always super friendly and welcoming.” Bex Logan


“Bonnyrigg Pharmacy has fast become an integral part of our community. The staff are all very helpful and always go above and beyond with customer service. Their resident pharmacist is very knowledgeable and has given me lots of excellent advice for the times I’ve visited. She is welcoming and you never feel rushed even when they are busy with lots of people.” James Horlock


“The staff go above and beyond to ensure that their patients are happy and have their medication in a timely manner. The team are all super friendly and the new owners, Sam and Rob have done wonders with this pharmacy. Alex is also a great member of staff who is always helpful and always has a smile on her face.” Pauline


“Alex is an amazing person. She always has a lovely smile and is always there to help and assist in a professional manner with any questions which she has with myself and both my boys. The staff are all very helpful.” Elaine Finlay


“The staff and pharmacist at this pharmacy went above and beyond for my son when we needed it most. Nothing was ever too much to ask. Alex was so kind and compassionate over the phone and in person. Ensuring we got what we needed within hours of contacting them. The customer service is always highly professional and personable both at the same time. They deserve all the recognition they can get. They helped us during a very stressful time and continue to be an integral part of the Bonnyrigg community.” Bethany Stephen


Stewarton Pharmacy


Part of the Willis Pharmacy Group, Stewarton Pharmacy is led by prescribing pharmacist Kerr.


“The team at Stewarton Pharmacy are amazing and so helpful. I have been a few times with health concerns and they have always been able to give me suggestions or solutions to my problems and have always been available for support when I really needed it.” Megan Maliyakkel


“Staff are always, kind, attentive and smiling... a delight to experience! Thanks to all.” Marion Cameron


“This pharmacy is amazing. The staff are so friendly and helpful, nothing is too much trouble. The pharmacist is the most helpful man I have ever met. He assists and advises, taking time and not rushing you. They go above and beyond.” Sharon Murray


“Every time you visit the pharmacy you are greeted as a friend. They go out of their way to make sure that your medications are ready when you need them. Having a clinic in the pharmacy is a god send! Sending heartfelt thanks for the work they do.” Vivienne McCarlie


“Having a pharmacy with a prescribing pharmacist, in times where it is getting harder and harder to get a doctor’s appointment is a godsend, both for the customers and to help the health centre deal with more serious appointments. Staff go above and beyond to ensure you are looked after and nothing is too much trouble.” Scott Macleod


“Kerr and the staff are never too busy to ask after you. At all times you are treated with respect, listened to and treated with credibility. The correct medication is given and if a delivery is required that can be arranged as well. I have never been let down by anyone at this pharmacy and have no hesitation in recommending Stewarton Pharmacy to win first prize. They go above and beyond, to help out in any way they can.” Janice Smith


"Been a customer of this pharmacy for 30 years, the service is top class and I wouldn't go anywhere else." Jane Hope


And a few more about our winners, Campbeltown Pharmacy


“This new pharmacy in Campbeltown was much needed and the owners and staff go above and beyond for their customers! Very welcoming pharmacy and staff always have a smile giving that personal touch feeling which is a bonus. Thank you Campbeltown pharmacy team!” Shona Singh


“Ali, Idreece, Zain and the team are an asset to our local community in Campbeltown. They always go above and beyond to help every patient and person that comes into the pharmacy. They are always polite, friendly, helpful and offer a service which is vital to our community. They have started a free delivery service which was much needed in our rural area. This is a lifeline to the elderly who cannot always travel to collect their important medication. Davie the delivery service driver always delivers with a smile on his face.” Rachael Bridgewater


“The staff in the pharmacy are all so kind, considerate and helpful. My prescription was sent to the wrong pharmacy in town and they volunteered to collect it for me while I waited. That is only one example of how they have shown that they are willing to go the extra mile for their customers.” Alison Boyd


“Since I became quite unwell and disabled last year the team have been invaluable to me, ordering and delivering my medication to my door every month so I don't have that worry. They are always at the end of the phone willingly giving me advice if needed. They are much needed and valued in Campbeltown.” Maureen Burnett


What they have brought to the community, which was in desperate need of an additional pharmacy, is outstanding. A delivery service to our most vulnerable and the walk in clinic supporting our busy GPs. The community have been blessed by this team’s ongoing integration into the local area and ongoing support to extended services.” Catriona Smith


This pharmacy only opened this year and has simply gone from strength to strength. Their customer service is second to none. Turnarounds times for prescriptions are an absolute fraction of what they used to be in Campbeltown. They are completely in harmony with the community and medical staff at the local surgery.” Catriona McCulloch


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