NATIONAL PROJECT
RIGHT CARE RIGHT PERSON
Nationwide scheme rolled out by Wiltshire Police and its partner
agencies expanded as part of ongoing efforts to keep vulnerable people safe in emergency situations
The ‘Right Care Right Person’ initiative was introduced by the Government as a policy paper last April and it aims to make sure people are given the correct support from the most appropriate service when they need it. At the centre of the ‘RCRP’ approach is a threshold to assist the police in making decisions about when it is appropriate for officers to respond to incidents, including those which relate to people with mental health needs. The first phase of the ‘RCRP’ approach
began last April. It relates to calls made to Wiltshire Police about concerns for the welfare of those who may have walked out of a healthcare setting. It also covers
10 | POLICE | FEBRUARY | 2025
people who are absent without leave from NHS mental health services. The latest phase, which started last October, is now underway and it also
health needs alongside mental health conditions. Wiltshire Police Head of Contact
“It is right and appropriate that we work together to ensure that we recognise where the support of police is required.”
covers a broader range of medical incidents - where officers are requested to attend an emergency or an incident alongside other police officers or healthcare professionals. The expanded approach also now considers physical
Management Superintendent David Minty said: “Right Care Right Person is focused on giving the most appropriate and beneficial care to members of our communities. There are circumstances where our partners in other agencies are best placed to offer support to
vulnerable people. Wiltshire Police and our partner agencies already have close working relationships and protocols in place, what Right Care Right Person helps provide is a nationally recognised model and decision-making toolkit
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