TAXIBOT: LIVE IN NORTH AMERICA
TAXIBOT IS NOW LIVE ACROSS NORTH AMERICA HELPING FLEETS CAPTURE MORE DEMAND
By M2M TaxiBot
www.m2mtaxibot.com
Every missed call is more than an unanswered phone. It is a passenger who may book with another operator instead. During peak periods, weekends, late nights, airport rushes and major events, phone lines can quickly become overwhelmed. Across a month, those missed and after-hours enquiries can add up to a significant amount of lost revenue.
TaxiBot is designed to help fleets recover those bookings without increasing headcount and without asking passengers to download another app.
Passengers can book a ride simply by sending a message through WhatsApp, Facebook Messenger or Instagram. They can type their request or send a voice note, and a fully branded TaxiBot guides them through the booking journey. Once confirmed, the booking is sent directly into the fleet’s existing dispatch system.
For the passenger, the experience is simple. There is no app to download, no account to create and no need to wait on hold. For the operator, every conversation can carry the company’s branding, helping to deliver a consistent and professional customer experience from the first message.
TaxiBot can support fleets around the clock, capturing after-hours and overflow demand automatically. It can provide quotes, booking confirmations, estimated arrival times and reminders, while also answering common questions such as: “Where is my driver?” and “How much will the journey cost?” This reduces repetitive calls for dispatch teams and creates more booking capacity without adding extra staff.
Integrated payment links can also allow passengers to pay within the conversation, helping operators create a smoother journey from enquiry to confirmed ride.
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TaxiBot is fully integrated with leading dispatch platforms including Autocab, Cordic and iCabbi. That means bookings flow into the systems fleets already use, with no need for teams to manage a separate platform or re-enter booking information manually. Built on more than a decade of transportation industry experience, TaxiBot works as an additional booking channel layered directly onto existing operations.
Messaging is especially effective for airport and hotel travellers, tourists, occasional passengers, event crowds, nightlife customers and younger riders who are often more comfortable sending a message than making a call. These are exactly the bookings that can otherwise be lost when calling feels slow or inconvenient.
Now live across North America, TaxiBot is helping US and Canadian fleets capture more demand through the channels passengers already use.
A 15-minute demonstration can show TaxiBot completing a live booking from the first message through to dispatch.
M2M Data Connect supports transportation businesses with connected technology and communication solutions across the UK, Europe, Africa and North America, helping fleets operate more efficiently. It is built for practical, measurable fleet growth.
AUGUST 2026 PHTM
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