search.noResults

search.searching

dataCollection.invalidEmail
note.createNoteMessage

search.noResults

search.searching

orderForm.title

orderForm.productCode
orderForm.description
orderForm.quantity
orderForm.itemPrice
orderForm.price
orderForm.totalPrice
orderForm.deliveryDetails.billingAddress
orderForm.deliveryDetails.deliveryAddress
orderForm.noItems
OP INION


Sleep tight and don’t let the bedbugs bite


Bedbugs are on the increase, so how should the business traveller avoid or deal with them?


DEREK PIC O T A HOT E L IER FOR MORE THAN 30 YE AR S AND AUTHOR OF HOT EL RE S ERVATIONS


A 72


business traveller recently asked me how frequently a hotel should change its mattresses. He had been bitten in bed on his last trip.


Judging by recent adverts on British television we should be replacing our bed every six years, but isn’t this just manufacturers’ sales talk? Most upmarket London hotels change


their mattresses every eight years and, according to industry statistics, home owners are swapping old for new every ten years. I calculate that for a hotel that runs more


than 80 per cent occupancy year round, with business travellers staying an average of just two nights, a hotel bed could have had more than a thousand different people sleeping on it during an eight-year period. Tat is quite a number, and guests can hope to rest assured that at least the linens are fresh and each mattress will have a protector. Laundered sheets and


new mattresses, however, will not safeguard the traveller from Cimex lectularius, the ubiquitous bedbug, which infest new mattresses as easily as old. Te appearance of


bedbugs and claims against hotels that have them are not uncommon. Dr Richard Naylor is an entomologist who works for Cimexstore, a company that specialises in bedbug eradication. He is oſten called as a witness to testify where there is litigation regarding


JUNE 2 0 18


hotel infestations. He states that usually hotels settle legitimate claims out of court, to avoid bad press on sites such as Tripadvisor, and that levels of compensation for those who get bitten vary greatly. Budget hotels might reimburse you the cost of your room, but upmarket hotels have paid larger claims.


Laundered sheets and new mattresses will not safeguard the traveller from Cimex lectularius


ON THE RISE Tere has been a dramatic increase in bedbug cases over the past 15 years. Infestations have climbed internationally since the 1980s, for reasons that are not clear. Te US National Pest Management Association says that increased international travel may be a contributing factor. In January 2018, Orkin – one of the largest pest control firms in the States – published a list of cities that had the most treatments from their firm. Baltimore was at the top of the list, followed by Washington DC and then Chicago. Back in the UK, Dr Naylor


says that in the 1930s in parts of London every house was infested. In comparison, today’s bedbug levels are low, but the problem is increasing despite a decade of new bedbug


pesticide development. Te most likely source of


infestation is from luggage, and once


in a hotel bedroom, insects inhabit not only the bed but also other soſt furnishings and fixtures. Te traveller can take some comfort from examining the bed for signs of infestation first (small dark spots on the mattress may indicate bedbug droppings), but this method is no guarantee. Bugs travel aſter


they have fed, and scurry off to the darkest and warmest parts of the room. In the United Kingdom under the


Occupiers’ Liability Act, hoteliers must take all reasonable measures to prevent foreseeable hazards like these; guests should be protected in rooms and restaurants. With the disappearance of DDT decades ago, fumigation has become more challenging. Te most effective treatment seems to be with the use of smoke-bomb foggers containing permethrin. You light the fuse, stand well back and leave the room for 24 hours. Aſter that all the movable bedding has to be laundered and the carpets as well as soſt furnishings vacuumed. Disinfestation can also be achieved by insulating the room and then using heaters to raise the temperature to 45°C for 24 hours; a complex and costly affair.


COVER YOURSELF So what should business travellers do if they wake up in the morning and find themselves covered in bright red bumps? Firstly, they should make sure of their facts before pursuing any claim, and should document the circumstances. Photographs are useful and medical reports are important. In every case, the hotel should be advised immediately and they should let you know what they intend to do about your issue at the same time. If you have been bitten, you should put all your clothing in the washing machine when you get home. Wash then dry them to the maximum temperature your clothing can tolerate. Tat should kill off any bedbugs. And for those of you who, like me, want to


sleep tight, we should take no chances on our next trip to Baltimore. I will be napping in the bath, wrapped in a mosquito net. BT


bus ine s s tr a v el ler .c om


ILLUSTRATION: BENJAMIN SOUTHAN


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92