THE MAGAZINE FOR THE DRAINAGE, WATER & WASTEWATER INDUSTRIES
CHAS receives Feefo Platinum Trusted Service Award 2020 C
HAS, the supply chain risk management experts, have won the Feefo Platinum Trusted Service award, an independent seal of
excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly-valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.
Feefo have given Platinum Trusted Service awards to businesses who have achieved Gold standard for three consecutive years. The Feefo Gold Trusted Service award recognises those who have collected at least 50 Feefo reviews in a year and have achieved a service rating of at least 4.5.
CHAS Managing Director Ian McKinnon commented: “We’re thrilled to receive the Platinum Trusted Service award from Feefo. It recognises how hard we’ve been working over the years to give great experiences to all our customers, who are the most important judges of what we do., We pride ourselves in our customer service and are constantly improving our systems to give our customers a seamless, hassle-free experience from payment to accreditation. We’re committed to delivering the highest quality of service which is shown with winning this award. Feefo has enabled us to consistently improve throughout 2019 and now we’re looking forward to another successful year ahead.”
Congratulating CHAS on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, comments: “The Trusted Service
award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers.
“This year we’ve been delighted to see so many companies using Feefo to provide outstandingly high levels of all-round service – it’s what Feefo is all about. We help our clients give their customers the best experiences possible. I’m confident we’ll see more success from businesses partnering with us throughout 2020.
“Feefo is all about powering up customer experience, which is why we have introduced our new Platinum category. Clients told us they want recognition for achieving our demanding Gold award standard over a longer period. Our new Platinum award is earned by companies that achieve a Gold rating in three consecutive years. It’s a tough challenge and very-well deserved by those that earn it.”
Feefo is a reviews and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights. Working with over 3,500 clients, Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction, in order to increase consumer confidence and enable businesses to make smarter business decisions.
Blu-3 awarded ROSPA President’s Award for outstanding Health and Safety Practices
Society for the Prevention of Accidents (RoSPA) President’s Award for securing its tenth successive gold medal for outstanding health and safety practices.
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RoSPA is a British charity that aims to save lives and prevent life-changing injuries which occur as a result of accidents. It is the longest-running industry awards scheme in the UK.
HSEQ Director at blu-3, Shane Fay, said: “This is an amazing achievement for blu-3 and we are immensely proud to be recognised in this way. As a company, we know how important it is to lead on health and safety best practice and this award recognises all the hard work everyone puts in to ensuring our high
FOLLOW US
ent-based specialist infrastructure provider, blu- 3, has been awarded the prestigious Royal
standards are continually met.”
The RoSPA Awards scheme, which receives entries from organisations around the world, recognises achievement in health and safety management systems, including practices such as leadership and workforce involvement.
“This is our tenth consecutive gold RoSPA medal, which has led to us to receiving the prestigious President’s Award,” said Shane. “It perfectly illustrates to our clients and partners that we are extremely committed to ensuring the health and safety of everyone involved in our projects.”
blu-3 will be presented with its award during the ceremony at the ExCeL, London on Tuesday 8 September 2020, a later date for this year due to the ongoing situation with COVID-19.
June 2020 | drain TRADER 37
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