even after onboarding is done. This kind of collaborative, team- engaged onboarding is particularly important in a large organization where people can work from anywhere and the workplace is a hybrid of remote and in-person interactions. The technology aids in keeping everyone connected and in the loop even if they are not in the same building, state, or even time zone.


The idea of onboarding is not just to impart the how-tos, but also to help everyone understand and implement the OSG philosophy. “We want to be an extension of our clients’ business,” Philipps says. The goal is to be consultative, to be an advisor who understands clients’ brands and puts their problems first. We want to deeply understand our clients’ business so we can suggest what is best and not just fill an order, but create a robust solution that creates an ROI for our clients and creates a personalized, engaging experience for their clients.”


Given that Flanigan and Philipps are both relatively new hires to OSG, they have fresh perspectives on onboarding and unequivocally feel this is a good time for commercial professionals to join the company. With its strategic acquisitions and organic growth, being the newcomer doesn’t mean being the odd man out. “Everyone is new right now,” Philipps adds. “You won’t have to be the new person in a stale organization. New people are bringing new ideas and new processes. Even people who have been here for a while are feeling the buzz. Everything feels new.” 


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OSG is an established company with all the things you need to do your job right away, but also what we’re doing in the market is brand new. It's really cool. For someone who loves sales and client success you couldn’t ask for a


better situation.” ASHLEY PHILIPPS,


VICE PRESIDENT OF COMMERCIAL EFFECTIVENESS


COMMERCIAL EVENTS AND TOWN HALL EVENTS AT OSG ARE A HYBRID OF IN- PERSON AND VIRTUAL THAT LEVERAGE TECHNOLOGY TO ENCOURAGE INTER- ACTIVITY FOR THE VIRTUAL TEAM.


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