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A Day in the Life


Three OSG Sales Reps Provide a Glimpse into Their Daily Routines


Life at OSG is never dull. That’s the takeaway from three members of the company’s sales force who volunteered to open their calendars and talk about their typical day.


“It is never the same day twice. It is so exciting. And that’s what you want. You don’t want boredom at a job,” says Georgina Montalvan, director of sales, who joined the company in July 2019.


Like almost everyone in a post- pandemic world, the OSG sales team spends a lot of the day on the phone and in Zoom calls. Those include regular (either daily, weekly, or biweekly) calls with clients, weekly calls with managers, and weekly calls with individual teams. Montalvan misses meeting with her customers in person and really getting to know them as people over a dinner out, but notes that virtual selling hasn’t slowed OSG down: “We had a really good year sales-wise.” The afternoons are more fluid, depending on what fires need to be put out. “There is a lot of juggling and analysis,” Montalvan says, but she feels empowered to do what she needs to close a sale and resolve a customer concern. In addition, she feels comfortable reaching out to co-workers when she needs help. Many of those colleagues have become friends.


“I feel empowered on a daily basis to go close big deals. As long as I hit my goals, I have the support of OSG from every aspect,” says Jose Corbera, a sales director who joined OSG as part of an acquisition. “I always feel supported.” As might be expected from a work-anywhere firm that is always innovating, there’s nothing really typical at all at OSG.


Corbera starts early. Personal affirmations and meditation begin as early as 5 a.m. Then he sits at his desk to set priorities for the day. Those may be driven by clients, onboarding new customers, as well as by personal priorities, such as taking his daughter to karate. Corbera, one of OSG’s Winners’ Circle achievers, primarily works in two industries: real estate and finance institutions. His deal sizes and average time to close a deal vary depending on the client and the industry. He’s had some that have closed in three months, and one massive deal that has taken five years. Company-wide, Montalvan says, the average deal size is $100,000.


But a few things don’t vary. No


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‘‘


It is never the same day twice. It is so exciting. And that’s what you want. You don’t want


boredom at a job.”


GEORGINA MONTALVAN, DIRECTOR OF SALES


matter what, the OSG team – be it the marketing crew or the legal team – works collaboratively to help the sales team. That’s been the experience of Lillie Fontaine, a senior account executive who joined OSG in January 2021 and also has gone to Winners’ Circle. “In other companies, usually when you are in sales or client success and you have a contract, you go through red tape to change a comma. This was a completely different process. It was same-day service, and our legal person invited


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