Competition and Collaboration Create Culture Opportunities for Gender Equality


“This is the most woman-positive company I have ever worked for,” says Georgina Montalvan, without any hint of hyperbole. Montalvan, now director of sales, joined OSG in July 2019.


Lillie Fontaine, a senior account executive, joined OSG in January 2021, and has a similar perspective. While OSG prides itself on being a place that welcomes a diverse group of team members (and diverse by a number of measures, including age, experience, gender, and more), the way in which the company supports women is unusual. “I come from places that are textbook cases,” Fontaine says. “I never wanted to share anything on a team call because someone would take your information and use it themselves. Even the most competitive people at OSG, when you ask for something, they are willing to help you. FinTech is a white man’s sport, but here, women are helping other women.”


environments, folks had to go in and fix a printer when it jammed. They couldn’t wait for help to arrive. The jams may be largely digital these days, but that philosophy is what O’Hara thinks still defines OSG. He’s looking for folks who will jump in and figure out how to fix things.


“We need people who are analytical and use data to their advantage and not just wing it,” LaNeve adds. “They need to embrace technology.” OSG uses technology, including a mobile coaching and check-in app to


Listen to this OSG podcast: Women of OSG


For Fontaine, the change has been notable in her environment and in her bottom line. “I have been successful in my career, but I had thought I had passed my peak. I wondered if I was out of touch. And then in my rookie year [at OSG] I went to Winners’ Circle,” she says. “It has been remarkable. Like a movie: ‘Lillie Got Her Groove Back.’” Montalvan sees this all the time. People take calls from each other, bounce ideas off one another, and celebrate each other’s successes. The company is working with The Mom Project, an international organization that helps working mothers network to find careers at companies that value both their professional ambition and commitment to family.


“I have never been in an environment like this,” Montalvan says. “It is such a special place to be. You can see the potential to grow in the company because it is so obvious that they are promoting women.”


help team leaders connect with team members. Every week, team members log what they perceive as the best parts of their week, what they loved and what they loathed. Those reports go to team leaders as a way to have one- on-one conversations. “This has built incredible engagement with our staff,” Powell says. Folks who aren’t comfortable using software or opening up may not feel comfortable at OSG. But those who do will thrive in a place where everyone’s input is valued. “We give you all the science you


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need, but we want you to put your own art into it,” LaNeve says. LaNeve credits Powell’s attitude as part of what has made OSG’s culture so clear. “He told me he goes through life assuming everyone has good intent.” So, if someone is struggling, a team leader approaches them to help them understand things better, instead of assuming the team member just doesn’t care. “It is 4:28 p.m. on a Thursday and I am this upbeat,” LaNeve adds. “That tells you what the culture is like here.” 


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