level in a company and be part of everyday operations for all employees. The difficulty in meeting a deadline starts in the trenches because that is where the work gets done. These two forces have to meet on common ground and be understood by everyone. “The movement from management to leadership, from fear to participation and from focusing on the self to the other are all elemental parts of the underlying paradigms that inspire the work of the organization,” says Daniel K. Judd, Ph.D. and assistant professor at Brigham Young University. Heavy stuff, but please think about it the next time someone pokes fun at SMS being yet another layer of paperwork and lip service getting in the way of getting the
job done. I know there are more and more converts but there are still plenty of folks who do not believe that implementing SMS is more important than having the document in place. SMS is really just an umbrella for what we should always be doing anyway.
CONCLUSIONS Here are my conclusions and I’m sorry if they are a bit preachy. I have nothing to add to the Dirty Dozen; they are pretty much complete but they are only signposts. You need to take each one and say, “OK, how does this work or not work in my environment?” How we train and what we train for should not just be what is easiest to deal with. Psychological/behavioral issues are much more complicated than the
procedures with which you try to address them (checklists, company policies, etc.). I think one important factor that will help ensure safety in the aircraft maintenance environment is to foster personal responsibility for yourself and everyone you work with. Avoid false pride. None of us are maintenance gods. Don’t be afraid to say, “I don’t know but I know where to look it up.” Humility, in my book, is far and away the most important trait I hope I have and that I appreciate in others. Know that you will forget something. Ask for help more often. Although I have stressed training and being taught, when it comes down to it, you have to be willing to learn. For Pete’s sake, use the checklist. Oh, and don’t forget to wear eye protection and clean the drill press after you use it.
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