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RCD Hotels owns luxury resorts in desirable destinations, where guests can indulge in the huge variety of activities and entertainment on offer


Tell us about your brands. RCD Hotels owns and manages luxury


resort properties in Mexico, the Caribbean and the US. We have five all-inclusive Hard Rock Hotels – one in Punta Cana and four in Mexico in the luxury resorts of Cancun, Riviera Maya, Puerto Vallarta and Los Cabos. We opened the luxury adult-only all- inclusive Unico 20°87° Hotel Riviera Maya in 2017. Our portfolio also comprises the world-famous Eden Roc Miami Beach and Nobu Hotel Miami Beach and the soon-to- open Nobu Hotels in Los Cabos and Chicago.


What’s coming up in 2019? Hard Rock Hotel Los Cabos is opening in


May and two new Nobu hotels in Los Cabos and Chicago are opening in the second half of the year. A new water park at Hard Rock Hotel Riviera Maya has also just opened.


How can agents work with you? The travel trade is integral to our


business. We invest in an exceptional sales and support team because face-to-face engagement with agents is so important. We now have four office and field-based employees who are dedicated to working with agents through store visits, training and roadshows. We pride ourselves on providing unrivalled support to our agent partners. We have invested in our new online training and incentive programme, Amplified Rewards, for individuals and shops, as well as a weddings training programme. We supply agents with our handbook training manual and fact sheets, as well as point of sale material and window posters. We also host agents on fam trips, offer discounted personal stays and run travel agent incentives and competitions.


What might agents not know about you? The team enjoys dressing up as various


pop stars, including Elton John and Britney Spears.


OUR TOP TIPS


Hard Rock Hotels’ unlimited resort credit offers unbeatable value for money. Guests can experience amazing excursions, unlimited golf and spa treatments, as well as in- resort music, entertainment and sporting activities available as part of the all-inclusive programme.


Clients looking to immerse themselves in the local culture and history should look no further than Unico 20°87° Hotel Riviera Maya with its locally-inspired cocktails and cuisines, spa treatment ingredients and a selection of local adventures – all within its all-inclusive concept.


For your clients who wish to experience the buzz of Miami city life, suggest the Eden Roc Miami Beach and Nobu Hotel Miami Beach, which have just had a $250 million makeover.


CONTACT


uksales@rcdhotels.com uk.myamplifiedrewards.com


22


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